Job Description

Regional Manager, Clinical Services - Ontario East

Mission:
Reporting to the Regional Director of Operations, the Regional Manager of Clinical Services is responsible for the effective and efficient operation of all aspects of the Nursing/Clinical Programs within the homes, as well as the implementation and sharing of policies/programs related to clinical services.

Key Responsibilities:
• To promote compliance with regulatory requirements and Extendicare clinical standards
• To ensure the effective operation and Continuous Quality Improvement (CQI) of the homes
• To ensure the follow-up of high risk clinical issues
• To educate, orientate, coach, mentor and support the homes' management and care teams through clinical consultation with the DOC (and ED, PD as applicable)
• To support the professional practice of the Directors of Care, and assist the DOC in their oversight of Registered Nurses and the care practice of Unregulated Care Providers (UCP)
• To assist in the implementation of new clinical programs & in the revision and update of clinical programs;
• To build the capacity, skills & knowledge of the above employees
• To provide innovative suggestions to assist with the overall implementation of new concepts in order to minimize the potential negative perception of change
• To ensure CQI & Accreditation programs are managed in accordance with Extendicare standards, policies & practices, and in compliance with legislative and regulatory requirements
• To effectively represent the interests of the organization in all interactions with major external stakeholders
• To ensure that appropriate security levels and access authorities are in place and maintained in accordance with policies, practices and standards
• To orient, coach & mentor new Directors of Care; provide professional consultation to the DOC for their orientation, mentoring, and coaching for all nursing roles
• To provide clinical education
• To ensure regional / site involvement with, and representation on, applicable regulatory committees
• To coordinate and initiate research, abstracts, conference submissions within designated region, in conjunction with the Regional Director of Operations;
• To orient RN's through regional orientation programs
• To monitor and analyze CQI and clinical initiatives

• To effectively represent the interests of the organization in all interactions with major external stakeholders;
• To support sites in meeting clinical regulatory requirements
• To liaise with regional representatives of national clinical contracts
• To uphold and promote the organization's values and philosophy relating particularly to ethics, morality, and integrity as set out in Extendicare's Code of Conduct.
• To complete all other duties as assigned.

Qualifications:
• Minimum five (5) years combined experience in a long term care setting at the senior management level
• Demonstrates strong leadership, communication and interpersonal skills
• Proficiency in a second language is considered an asset
• Able to travel as required and in possession of a valid driver's licence
• Registered Nurse with current registration with the Provincial licensing body
• RN/BScn with continuing education in gerontology, nursing administration, rehabilitation, long term care or equivalent;
• Masters degree preferred- Current CPR certification
• Computer proficiency (Microsoft Office applications)
• Based on Operational needs may require: Strong knowledge of RAI-MDS; previous experience in teaching RAI process

What Extendicare has to offer:
At Extendicare, we believe that working as a team creates an environment that allows us to reach our potential. We value each employee, encourage equal opportunity for growth and recognize achievement. As a valued member of our team, you can expect:
• Continuous mentorship, support for life-long learning and growth opportunities
• Opportunities for advancement and career growth within the organization
• A rewarding and meaningful work experience where you can enrich your life and the lives of others through your work.
• Employee Family Assistance Program.
• Robust benefits package.

Extendicare is a leading provider of care and services for seniors across Canada, operating under the Extendicare, ParaMed, Extendicare Assist, and SGP Purchasing Network brands.
We are committed to delivering quality care to meet the needs of a growing seniors’ population, inspired by our mission to provide people with the care they need, wherever they call home. We operate a network of long-term care homes (both owned and under management contracts), deliver over 11 million hours of home health care services annually, and provide group purchasing services to third parties representing approximately 150,000 beds across Canada. Extendicare proudly employs nearly 30,000 qualified, highly
trained and dedicated team members who are passionate about providing high-quality care and services to help people live better

Time Type

Compensation Details

​At Extendicare, we’ve spent more than 50 years dedicated to enhancing the quality of life for residents in our long-term care homes across Canada. When you join Extendicare, you become part of a compassionate, mission-driven team committed to creating a safe, supportive, and enriching environment for every resident we serve.​

​

We provide competitive compensation that reflects the value of this role and the unique qualifications each candidate brings. Final salary offers are based on a variety of factors such as your skills, experience, education, and alignment with the responsibilities of this position.

​

Base salary is one component of our broader total rewards package. We offer a comprehensive suite of benefits designed to support your health, financial well-being, and long-term career growth. Your recruiter can provide more details about our total rewards offerings during the hiring process.​

​

We may use artificial intelligence (AI) tools to support certain stages of the recruitment process, such as reviewing applications, analyzing resumes, or assessing candidate responses. These tools assist our recruitment team but do not replace human judgment — every application is reviewed by a member of our team to ensure thoughtful and equitable consideration. If you would like more information about how your data is processed, please contact us.​

Extendicare is an equal opportunity employer committed to respectful and inclusive hiring practices. We welcome all applicants, including those from equity-deserving groups, including Indigenous peoples, women, people with disabilities, and visible minorities.

Extendicare is committed to fostering an accessible, inclusive, and equitable hiring process. We will gladly accommodate the needs of applicants throughout all stages of the recruitment process upon request and in accordance with applicable legislation. If you require support during any stage of the process, email us at [email protected].

We acknowledge that the care we provide across Canada occurs on lands that have been cared for by many Indigenous peoples for generations. We recognize First Nations, Inuit, and Métis Peoples and their enduring connection to this land, and the importance of respect and cultural safety in the work we do.