Job Description

What’s Your Purpose?

Engage  |  Serve  |  Respond

What You Will Do

As a Regional Leasing Consultant, you will integrate your customer service, sales, and marketing skills to support our mission while leasing our apartment homes to interested customers. Manage your own success by attaining leasing goals and building rapport with customers and residents. Driven, service-minded individuals who enjoy selling a product they believe in will excel in this position.

The Regional Leasing Consultant will report to a Community Director of their assigned property or region.

What Your Day Consists Of

• Greet, qualify, tour and close prospective residents
• Invite prospects for community tour
• Record traffic and leasing activity
• Verify applications and notify applicants of approval or denial
• Maintain lease expiration programs
• Prepare move-in packages and lease paperwork
• Process move-outs
• Walk through units to ensure they are ready
• Move in residents by reviewing lease and addendums
• Promote other income items
• Ensure that the grounds, tour routes, models, leasing carts, and office up to CWS Standard
• Assist with outreach programs
• Maintain monthly market survey and knowledge of competitors
• Prepare service requests and assigning staff to duties
• Ensure curb appeal of community
• Keep up-to-date resident database
• Participate in risk management program
• Assist Community Director in managing staff, including mentoring, training and development
• Make safety a top priority Ensure that the health, well-being, and safety of our team members, residents, contractors, and yourself is foremost in mind in conducting any and all business activities.
• CWS Values: Embrace our core values and set an example to the team by demonstrating these values on a daily basis.

What You Bring To Us

• High School diploma or GED (Required)
• General knowledge of Property Management
• Knowledge of on-site management operations or customer service and Yardi software experience (preferred)
• One year of apartment leasing or customer service experience (preferred)
• Strong verbal and written communication skills
• Ability to adhere to set and variable work schedule, including weekends and emergencies as required
• Ability to adhere to company policies, procedures and practices
• Ability to establish and maintain effective working relationships
• Ability to professionally interact with customers, residents and guests, as needed
• Ability to maintain professional image Self-confidence and outgoing
• Assertiveness and Strong customer service orientation
• Basic Internet, Microsoft Word and Excel experience
• Ability to perform work responsibilities at locations other than assigned property helpful
• Ability to travel within major metropolitan area; may be required to attend company functions in cities other than assigned location requiring overnight stays
• Possess a valid Driver’s License with good driving record and current automobile insurance (required)
• Travel to assigned region up to 75%

Pay Range: $28 -$30/hr

What We Offer

At CWS, our employees are like family. We offer a comprehensive benefits package designed to support your health, financial well-being, career growth, and work-life balance. Benefits include a 50% apartment rental discount for onsite team members and a 20% rental discount for all other employees. 

We offer multiple medical, dental, and vision plan options, company-paid life and disability insurance, paid parental leave, and a 401(k) with company match. Additional benefits include pet insurance, tuition reimbursement,  flexible spending and health savings account options, and our Fitness Bucks program, which helps cover fitness-related activities, equipment, and wellness purchases. 

You'll enjoy paid time off, company holidays, a floating holiday, and a birthday holiday—because we believe in taking care of our team both at work and at home.

Work Environment 

Work is performed in both office and field environments within residential apartment communities. Position requires frequent interaction with residents, prospective residents, 

vendors, and team members in a fast-paced, customer-focused environment and may involve exposure to outdoor weather conditions while conducting property tours and inspections. 

Physical Requirements 

Requires frequent walking of the apartment community, including model units, vacant apartments, and common areas while conducting tours and assisting residents and prospective residents. Position involves standing, sitting, bending, reaching, climbing stairs, and occasional lifting of up to 25 pounds. Work is performed in both office and outdoor environments with frequent customer interaction. 

This job description is not an all-inclusive list of duties and responsibilities. CWS may add or change responsibilities in order to meet business and organizational needs.