JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.   

• Strategic Leadership & Operations Management:
  • Develop and execute the regional facilities strategy aligned with business objectives and client expectations.
  • Oversee day-to-day operations across multiple countries in APAC, ensuring consistent service delivery standards (SLAs/KPIs).
  • Manage P&L responsibility for the regional portfolio, optimizing operational costs while maintaining service quality.
  • Drive continuous improvement initiatives through lean management principles and digital transformation tools.
• Team Leadership & Development:
  • Lead, mentor, and develop a multi-cultural team of Facility Managers, Technical Leads, and support staff across the region.
  • Foster a culture of safety, accountability, and customer-centricity.
  • Conduct performance reviews, identify talent gaps, and implement training programs to enhance team capabilities.
• Client Relationship & Stakeholder Management:
  • Serve as the primary escalation point for key clients and stakeholders in the region.
  • Build and maintain strong relationships with internal stakeholders, external vendors, and property owners.
  • Conduct regular business reviews with clients to ensure alignment on goals, performance, and future needs.
• Compliance, Risk & Sustainability:
  • Ensure full compliance with local health, safety, environmental (HSE), and regulatory requirements in all operating countries.
  • Implement and monitor risk management protocols, including business continuity planning and emergency response procedures.
  • Drive sustainability initiatives (ESG) to reduce carbon footprint and improve energy efficiency across the portfolio.
• Vendor & Contract Management:
  • Oversee the procurement and management of third-party service providers (cleaning, security, maintenance, etc.).
  • Negotiate contracts, monitor vendor performance, and ensure value for money.

• Education: Bachelor’s degree in Engineering, Facility Management, Business Administration, or a related field. Master’s degree or MBA is preferred.
• Experience:
  • Minimum 12-15 years of experience in Facilities Management, with at least 5-7 years in a senior leadership role covering the Asia Pacific region.
  • Proven track record in managing large-scale, multi-site portfolios in corporate or commercial sectors.
• Technical Skills:
  • Deep understanding of FM best practices, ISO standards (e.g., ISO 41001), and HSE regulations.
  • Proficiency in CAFM/CMMS systems (e.g., Workday, ServiceNow, Archibus) and Microsoft Office Suite.
  • Strong financial acumen with experience in budgeting, forecasting, and P&L management.
• Soft Skills:
  • Exceptional leadership and people management skills with the ability to influence across cultures.
  • Strong strategic thinking and problem-solving abilities.
  • Excellent communication and negotiation skills in English (written and verbal); proficiency in Mandarin or other Asian languages is a plus.

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

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Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process – you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.