Job Requisition

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Job Description

POSITION PURPOSE 

       The Refurb Technician I is responsible for inspecting, repairing, and refurbishing insulated ice storage units to restore structural integrity, functionality, and appearance. This role performs hands-on mechanical and structural repairs, replaces damaged components, and ensures all units meet safety, quality, and operational standards.

Demonstrates our “True North” attributes: voice of the customer, respect for the individual, no nonsense communication and utilization of facts, servant leadership and has a continuous improvement mindset in every facet of leadership and daily interaction. Leads, collaborates and demonstrates the lean principles and utilizes the lean methodologies and tools to facilitate continuous process improvements and value creation for our customers, employees and shareholders. Actively utilizes lean tools (VSM, Kaizen, A3, etc.) to inform and assess business opportunities to drive continuous improvement. Lead and participate in Kaizen and value stream mapping activities.

DUTIES & RESPONSIBILITIES

Inspect ice boxes and storage units to assess damage and determine necessary repairs. Remove and replace damaged panels, doors, seals, hinges, insulation, and internal components. Repair dents, corrosion, cracks, and general structural damage. Perform structural repairs to ensure units maintain proper insulation and integrity. Sand, grind, and prepare surfaces for coating, sealing, or refinishing. Apply protective coatings, sealants, or finishes as required. Install replacement components and ensure proper fit, alignment, and sealing. Use welding, fabrication, or bonding techniques when needed. Conduct final quality inspections to ensure units meet operational, safety, and appearance standards. Conform to all company, federal state, and local guidelines for quality, environmental, and safety standards. Maintain and control and safeguard the inventory of all merchandiser refurbishment parts and supplies as well as the merchandisers themselves. Work continuously to improve the refurbishment centers operations, utilization, and cost control. Ensure standardized work processes are followed. May assist plant merchandiser techs for service calls, preventive maintenance calls, and box deliveries/pickups. May assist with loading and unloading boxes received and shipped out of the refurb centers as well as parts shipments coming in. Coordinate when boxes or supplies are received or shipped out with the lead supervisor and ensure the proper transfer paperwork is given to the appropriate leader. Champion a safety-first culture by upholding the highest safety standards, consistently adhering to all company safety and compliance protocols, and properly using all required personal protective equipment (PPE).   Maintain the cleanliness and organization of the refurbishment center itself as well as all tools, inventories, and any and all equipment and grounds surrounding the center. Work effectively in a team environment and assist co-workers or managers with other duties as required. Adhering to the Code of Business Ethics is essential. We value honesty and integrity above all else and expect employees to be committed to the highest ethical standards. Maintain high safety standards. Safety is personal for us all.

EDUCATION & EXPERIENCE

• High School Degree or GED required Trade School certificate preferred but not required
• 1–3 years of experience in mechanical repair, fabrication, or similar field preferred
• Knowledge of basic mechanical and structural repair techniques.
• Ability to read and follow work orders, repair specifications, and diagrams.
• Welding, grinding, and fabrication skills (preferred).
• Attention to detail and commitment to quality workmanship.
• Ability to use hand tools, power tools, and measuring equipment.
• Understanding of safety procedures and handling of materials and chemicals.
• Highly organized and dependable, ensuring punctuality and readiness for assignments.

SKILLS & ABILITIES

• Attention to detail and workmanship quality
• Problem-solving and troubleshooting skills
• Strong safety awareness
• Dependability and time management
• Ability to work independently and as part of a team

SUPERVISORY RESPONSIBILITY

This is an individual contributor role with no direct reports.

WORKING CONDITIONS/PHYSICAL REQUIREMENTS

This position mainly works at the plant repair shop. Exposure to hazards from electrical and mechanical equipment;

possible use of paint. Some heavy lifting, pushing and pulling required; Units on top of box weigh approximately 150

lbs.; must be able to move merchandisers with proper equipment (700 – 800 lbs). Good manual dexterity required.

While performing the duties of this job, the employee is regularly required to sit and talk or hear. The employee

frequently is required to use hands to finger, handle, or feel and reach with hands and arms. The employee is

occasionally required to stand and walk. Specific vision abilities required by this job include close vision, color vision,

depth perception, and ability to adjust focus.

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