Are you a hands-on finance professional who enjoys supporting a team, improving processes and keeping day-to-day financial operations running smoothly?

At HCF, we’re looking for a Finance Operations Support Manager to lead and support our Finance Operations team across accounts payable, bank reconciliations, expense management and cash management. This is an opportunity for an experienced team leader who enjoys being close to the detail, building strong relationships and creating an environment where people can do their best work.

Working closely with the Financial Controller and key internal and external stakeholders, you’ll help ensure our financial operations are accurate, efficient and well controlled, while identifying opportunities to make the way we work even better.

Finance Operations Support Manager

12-month max-term contract

What you’ll be doing

• Lead and support the team: Provide day-to-day guidance, coaching and development, setting clear expectations and fostering a positive, collaborative team culture.
• Oversee financial operations: Review and support accounts payable, expense reimbursements, corporate credit cards and daily bank reconciliations, ensuring transactions are accurate, appropriately authorised and processed on time.
• Manage banking relationships: Act as the key contact for our banking partners, NAB and Westpac, and support the management of bank accounts, access, signatories and corporate credit card arrangements.
• Support cash management: Review cash flow, liquidity calculations and account balances to help ensure funds are managed effectively and in line with HCF’s policies.
• Maintain strong financial controls: Oversee monthly balance sheet reconciliations, investigate outstanding items and ensure reporting and compliance requirements are met.
• Drive continuous improvement: Work with the team to identify practical ways to streamline processes, improve efficiency and strengthen existing controls.
• Support financial systems and access: Help maintain accurate transaction mapping between our core systems and TechnologyOne, alongside administration of myGovID access.

What you’ll bring

You’re a practical, approachable leader who enjoys helping people succeed while ensuring the detail is right. You’re comfortable balancing team support with hands-on operational oversight and take pride in delivering a reliable, high-quality service.

You’ll also bring:

• Experience leading and developing a team, with a focus on coaching, collaboration and performance.
• Solid experience across accounts payable and bank reconciliations.
• A relevant business qualification.
• Strong numerical skills, commercial awareness and confidence using Excel and other Microsoft Office applications.
• Excellent communication and interpersonal skills, with the ability to build relationships and negotiate effectively.
• A proactive mindset and the confidence to challenge existing processes and identify improvements.
• The ability to manage competing priorities, work independently and represent Finance positively when working with internal and external stakeholders.

Why join HCF?

This is an opportunity to step into a varied finance operations leadership role where you can make a tangible difference to the team, strengthen everyday processes and build trusted relationships across the business.

If you’re a people-focused finance professional who enjoys leading from the front, supporting others and making operations work better, we’d love to hear from you.

Please note: This is a 12-month maximum-term contract.

About HCF

At HCF, our purpose is to bring our human touch to healthcare. Since 1932 we’ve been putting our members and their health first. As Australia’s largest not-for-profit health fund, we cover 2 million members with health, life, travel and pet insurance and our vision is to make healthcare understandable, affordable, high quality and member centric.

We want to be true health partners to our members, easily guiding the healthcare choices that are right for them. At HCF, our values are the way we do things and create the necessary culture to help us realise our purpose and deliver our  Strategy. Living our values in action we step forward, walk in their shoes, stay human, make it better and get there together.
 

Culture & Benefits 

Purpose-driven passion
We’re united by a common purpose: to make healthcare affordable, understandable, high quality and member-focused.

Wellness and work-life balance
We’ll empower you with the necessary skills and tools to support your personal wellbeing journey, ensuring you perform at your best. Our offerings include:

• Flexible working arrangements
• 50% subsidy on HCF hospital and/or extras cover
• Family-friendly certified employer
• 18 weeks of parental leave for all new parents
• Mental health and wellbeing programs, including workshops, fitness classes, flu vaccinations, skin checks and more
• Discounts on HCF’s products, including life, pet and travel Insurance, as well as discounts at Fitness First gyms and on our eyecare products.

Collaboration and inclusivity
We embrace diversity as our strength and are committed to maintaining an inclusive and collaborative work environment. Our workplace is welcoming and safe for all our employees, irrespective of their unique characteristics including age, ethnicity, cultural or spiritual background, gender identity, disability, education and socio-economic status.

Continuous learning and growth
We believe in lifelong learning. HCF provides opportunities for personal and professional development. From workshops to mentorship programs, we encourage your growth and curiosity.

Next steps

If you require any adjustments to assist you in making your application or during the recruitment or onboarding process, please reach out to Talent Acquisition – [email protected] to discuss or call 02 9290 0464.

We encourage applicants to submit their applications at their earliest convenience, as at HCF, we review applications as they are submitted, and may have filled the role prior to the job closing date.

Please be aware of recruitment scams, phishing, and impersonation attempts. HCF will never request payment or sensitive financial information at any stage of the recruitment process. If you receive suspicious communications claiming to be from HCF, please verify them through our Careers page or contact us directly.