The Team member within Portfolio Administration is responsible for the governance, oversight, and delivery of all daily reconciliation activities, including cash and position reconciliation. This role requires strong operational expertise, leadership capability, and the ability to collaborate effectively with internal and external stakeholders such as Sales, Portfolio Management, and Custodian Banks. The individual will manage end‑to‑end investment operations processes and ensure timely and accurate resolution of all reconciliation breaks.

Key Responsibilities:

• Oversee daily cash and position reconciliations, ensuring accuracy, completeness, and timely resolution of breaks across portfolios.

• Demonstrate strong understanding of end‑to‑end processes related to interest, dividend, paydown, corporate action, trade, derivative, and bank loan reconciliation discrepancies.
• Serve as the primary escalation point for complex reconciliation issues, coordinating effectively with custodians and internal stakeholders to ensure prompt resolution.
• Collaborate closely with AB Sales, Portfolio Managers, and Custodian Banks to support operational requirements and maintain seamless workflow execution.
• Manage daily overdraft monitoring, market value reconciliation, and cost reconciliation activities, with the ability to identify and address exceptions proactively.
• Foster a collaborative, inclusive, and accountable team environment that encourages open communication, shared problem‑solving, and continuous development.
• Review reconciliation outputs, analyze root causes of recurring issues, and implement corrective and preventive measures to enhance process integrity.
• Drive process improvements, automation initiatives, and operational efficiency enhancements across reconciliation functions.

Description of the Applications and Business or Enterprise Functions the Role Supports:

On a daily basis, the Analyst will utilize key operational tools such as the CTC reconciliation system, the Portfolio Management System (PMS), and the (AceWin) cash‑flow management tool, along with advanced Excel and other Microsoft Office applications. The role also requires regular use of internal enterprise platforms including EPA, ERP, BOSS, APEX, AB Advantage, and other proprietary systems that support operational workflows.

In addition to internal tools, the Analyst will interact with external and emerging applications such as Bloomberg, as well as a variety of custodian bank portals including MYSS, BBH, NT, and other custody platforms that provide position, cash, and transaction visibility.

Responsibilities:

• Monitor and document daily oversight controls related to reconciliation activities.
• Collaborate effectively with internal teams and external stakeholders to resolve issues and support operational needs.
• Participate in firm‑wide initiatives, projects, and cross‑functional working groups.
• Manage vendor relationships and help establish service delivery standards and performance benchmarks.
• Lead automation initiatives and efficiency‑driven projects to enhance operational workflows

What makes this role unique or interesting?

This role operates in a fast‑paced and dynamic environment, offering daily interaction with a wide range of internal and external stakeholders. It provides continuous opportunities for problem‑solving, creative thinking, and managing complex escalations. The position also requires the ability to assess and analyze risk before making decisions, making it both intellectually challenging and highly impactful within the organization.

What is the professional development value of this role?

This role offers significant professional growth by providing deep exposure to the full range of products offered by AB and the operational differences across them. The team members will work closely with front‑office and middle‑office teams, as well as external clients, creating a highly engaging and rewarding environment. The position is designed to build strong operational, analytical, and leadership capabilities, with the long‑term goal of developing the individual into a strategic leader within the organization. 

Qualifications:

The ideal candidate should hold a bachelor’s or master’s degree in commerce, Finance, or a related discipline.

The candidate should have experience in business operations, demonstrate the ability to work effectively within a team, and consistently meet time‑sensitive deadlines.

Skills:

Our analysts typically demonstrate a strong record of professional excellence or academic achievement, supported by exceptional analytical, financial, and technical skills. They possess a high level of attention to detail and strong communication abilities. Candidates should be able to work effectively in a collaborative team environment and confidently present findings to both expert and non‑expert audiences.

Special Knowledge:

The ideal candidate should be personable, collaborative, and adaptable, demonstrating a positive and proactive attitude when navigating change. Experience in managing or working within strategic outsourcing relationships is preferred and considered a valuable advantage. In addition, knowledge of AI tools and automation techniques is highly beneficial. The candidate should understand how to effectively leverage AI to enhance operational efficiency, streamline reconciliation processes, and support broader automation initiatives across the team.