JLL empowers you to shape a brighter way.  

Our people at JLL are shaping the future of real estate for a better world by combining world class services, advisory and technology for our clients. We are committed to hiring the best, most talented people and empowering them to thrive, grow meaningful careers and to find a place where they belong.  Whether you’ve got deep experience in commercial real estate, skilled trades or technology, or you’re looking to apply your relevant experience to a new industry, join our team as we help shape a brighter way forward.

Shaping the future of real estate for a better world!

At JLL, we see a Brighter Way forward for our clients, our people, our planet, and our communities. With over 200 years of real estate experience, we are, and always have been, in continual pursuit of brighter ways of working.

We bring to life see a Brighter Way in all that we do by seeking better, smarter, more innovative ways of working. We approach our work in a warmer, more optimistic, and inclusive way.

JLL is a global leader in helping clients envision where people live, work, play, shop, and eat.

What this opportunity involves:

Our client’s mission—"to organise the world's information and make it universally accessible and useful"—has built one of the world's most valuable companies. Now, you can take your career to the next level by joining a team that manages some of the most inspiring office spaces on the planet.

With nearly 11 million square feet of workspace across Asia, there is plenty of room to grow! Operating as part of the specialised client account team, you’ll experience a unique, vibrant culture that blends the best thinking and ways of working from both JLL and our client.

In this role, you will be the welcoming heartbeat of the workspace. You’ll blend high-end hospitality with seamless operational support, creating an exceptional first impression for every visitor, client, and team member while keeping our client's office running like clockwork.

Key Responsibilities include:

• Be the Face of the Workplace: Deliver a world-class, hospitality-driven greeting experience for all visitors, clients, and employees at the Sydney office, exceeding expectations at every touchpoint.
• Master Daily Operations: Proactively manage reception workflows, including shared inbox management, operational requests, parking allocation, locker assignments, event support, and meeting room booking management.
• Power Facilities Support: Triage incoming operational requests via ticketing systems and partner closely with the Facilities Manager and broader facilities team on projects, process rollouts, and reporting.
• Keep Administration Thriving: Oversee lost property, the luggage room, stationery orders, and access badge management, while maintaining strong working relationships with key stakeholders and security teams.
• Elevate Client Experience: Create a welcoming, professional environment for all clients, vendors, and guests, collaborating on the logistics and execution of successful client and internal events.

Sound like you? This is what we’re looking for:

• Exceptional Communication: Clear, confident, and professional verbal and written communication skills, with a natural ability to connect with people at all levels of an organisation.
• Detail-Oriented & Resourceful: A proactive problem-solver with a keen eye for quality, capable of working independently and staying calm under pressure.
• Team Player: Highly collaborative, energetic, and eager to pitch in wherever needed to support the broader workplace team and adhere to company guidelines.
• Tech-Savvy: Comfortable navigating digital ticketing systems, workplace tracking tools, and modern productivity software—including Google Workspace (Calendar, Docs, Sheets, etc.) and Microsoft programmes.
• 2+ years of experience in reception, high-end administration, hospitality, or corporate facilities support.
• Demonstrated range of relevant experience in a client-facing role.

Benefits:

• Great employee discounts off fitness, wellbeing & other renowned brands
• 18 weeks paid maternity leave 
• Private Health Insurance Discounts
• Active Social Club
• Employee assistant program
• Novated Lease for EV cars
• Paid time off for volunteer work
• Career Opportunities with Australia's #1 Commercial Real Estate firm
• Premium offices

What you can expect from us:

As an organization, we don’t just accept that we are a place of many different people, but we embrace it, we celebrate it, and we proactively support the needs that difference brings. JLL is committed to equal opportunity and building an inclusive workplace.  This is why, for more than a decade, we continue to rank among the World’s Most Ethical Companies. We support applications from all underrepresented groups, including Aboriginal and Torres Strait Islanders, LGBT+, people with disability and people of all age, religions and race. We are dedicated to offering veterans from all ranks and services a successful civilian career as they transition out of the military. We recognise and appreciate the skills acquired in their service careers as vital and transferable to our workforce.

Apply today, quoting job reference number REQ542078

Location:

If this job description resonates with you, we encourage you to apply even if you don’t meet all of the requirements.  We’re interested in getting to know you and what you bring to the table!

At JLL, we harness the power of artificial intelligence (AI) to efficiently accelerate meaningful connections between candidates and opportunities. Using AI capabilities, we analyze your application for relevant skills, experiences, and qualifications to generate valuable insights about how your unique profile aligns with the specific requirements of the role you're pursuing.

JLL Privacy Notice

Jones Lang LaSalle (JLL), together with its subsidiaries and affiliates, is a leading global provider of real estate and investment management services. We take our responsibility to protect the personal information provided to us seriously. Generally the personal information we collect from you are for the purposes of processing in connection with JLL’s recruitment process. We endeavour to keep your personal information secure with appropriate level of security and keep for as long as we need it for legitimate business or legal reasons. We will then delete it safely and securely.

For more information about how JLL processes your personal data, please view our Candidate Privacy Statement.

For additional details please see our career site pages for each country.

Jones Lang LaSalle (“JLL”) is an Equal Opportunity Employer and is committed to working with and providing reasonable accommodations to individuals with disabilities.  If you need a reasonable accommodation because of a disability for any part of the employment process – including the online application and/or overall selection process –  you may email us at [email protected]. This email is only to request an accommodation. Please direct any other general recruiting inquiries to our Contact Us page > I want to work for JLL.