1.Compliance Framework & Policy

• Develop, implement, and maintain the compliance framework, policies, and procedures in alignment with regulatory requirements and business strategies.
• Ensure compliance policies and SOPs are up to date and effectively communicated across the organization.
• Provide guidance to business units on compliance-related matters.

2.Regulatory Compliance Oversight

• Oversee compliance with applicable laws and regulations, including those related to NPL/NPA management, PDPA, AML/CFT, and relevant regulatory guidelines.
• Monitor regulatory changes and assess impacts on business operations.
• Ensure timely and accurate regulatory reporting and submissions.

3.Incident & Complaint Management

• Establish and oversee processes for handling compliance incidents, breaches, and customer complaints.
• Investigate compliance issues, determine root causes, and implement corrective and preventive actions.
• Report significant compliance issues to senior management and relevant committees.

4.Compliance Culture & Awareness

• Promote a strong culture of compliance, ethics, and integrity throughout the organization.
• Develop and deliver compliance training and awareness programs for employees.
• Provide advisory support to management and staff on compliance best practices.

5.Regulatory Liaison

• Act as the primary point of contact with regulators and supervisory authorities.
• Coordinate regulatory examinations, inspections, and inquiries.
• Manage communications and responses related to regulatory matters.

6.Advisory Role

• Serve as a trusted advisor to senior management and the Board on compliance risks and regulatory issues.
• Provide strategic input on business initiatives, products, and processes to ensure compliance considerations are embedded.
• Support enterprise risk management and governance frameworks.

Qualification

• Bachelor’s degree or higher in Law, Business Administration, Finance, Economics, or related fields
• Minimum 10–15 years of experience in Compliance, Risk Management, Legal, or regulatory functions
• Solid experience in leading a Compliance function within banking, AMC, non-bank financial institutions, or FinTech environments
• Strong knowledge of regulatory requirements related to NPL/NPA management, PDPA, AML/CFT, and financial regulations
• Proven experience in developing compliance frameworks, policies, and governance structures
• Strong leadership, strategic thinking, and decision-making skills
• Excellent communication and stakeholder management skills, including interaction with regulators

Preferred Qualifications

• Experience in regulatory examinations, audits, or compliance monitoring programs
• Professional certifications related to compliance or risk management are an advantage
• Strong analytical and problem-solving skills with the ability to manage complex compliance issues
• Ability to work effectively under pressure and manage sensitive matters with discretion