1.Regulatory Monitoring & Compliance Control

• Monitor regulatory requirements and assess their impact on business operations to ensure ongoing compliance.
• Support compliance oversight activities in alignment with applicable laws, regulations, and internal policies.
• Assist the Head of Compliance in implementing and maintaining compliance controls.

2.Policy & Procedure Support

• Support the development, update, and maintenance of compliance policies, procedures, and Standard Operating Procedures (SOPs).
• Coordinate policy communication and support business units in understanding and applying compliance requirements.
• Maintain proper documentation of compliance policies and procedures.

3.Complaint & Incident Handling

• Receive, review, and coordinate the handling of compliance incidents, complaints, or potential breaches related to regulatory or PDPA matters.
• Support investigations, root cause analysis, and follow-up actions in coordination with relevant teams.
• Prepare incident reports and support escalation processes where required.

4.Reporting & Documentation

• Prepare and maintain compliance reports, summaries, and documentation for management and regulatory purposes.
• Support internal and external audits by preparing required compliance documents and evidence.
• Maintain systematic records of compliance activities and monitoring results.

5.Training & Awareness Support

• Support compliance training and awareness programs to promote understanding of regulatory and compliance requirements.
• Assist in preparing training materials and coordinating training sessions for employees.
• Promote a culture of compliance within the organization.

Qualification

• Bachelor’s degree in Law, Business Administration, Finance, Economics, or related fields
• 1–3 years of experience in Compliance, Risk Management, Audit, or related functions, preferably in banking, non-bank financial institutions, or AMC
• Basic knowledge of regulatory requirements related to financial services, NPL/NPA, PDPA, and debt collection laws
• Good understanding of compliance processes and internal control principles
• Strong attention to detail, analytical, and documentation skills
• Good communication and coordination skills
• Proficient in Microsoft Excel, Word, and/or Google Workspace tools

Preferred Qualifications

• Experience in compliance policy drafting or policy review
• Familiarity with regulatory examinations or audit support activities
• Experience in the banking, financial services, or AMC environment
• Ability to manage multiple tasks, work under pressure, and meet deadlines