Our growth is creating great opportunities! Our team is growing and we want to hire the most talented people we can. Once you've had a chance to explore our current open positions, please apply to the one you feel best suits you! You can keep track of your progress in the selection process as well as stay updated on new positions that might interest you. 

Shift

Scheduled Weekly Hours

POSITION PURPOSE:

Coordinates and supervises organization-wide performance improvement activities, ensuring regulatory compliance and dissemination of results.  Serves as a liaison for performance improvement and patient safety activities between the medical staff, administration, department managers, facilitators and other employees.

ESSENTIAL FUNCTIONS:

• Responsible for the design, management and execution of initiatives to drive organization wide quality and performance improvement.
• Responsible for collection, submission, analysis and reporting of results to regulatory bodies including but not limited to: TJC, CMS, IPT, and PSO as assigned by the Director.  
• Leads and facilitates quality and patient safety teams utilizing appropriate problem-solving methodologies including but not limited to; root cause analysis (RCA), Failure, Mode, Effects & Analysis (FMEA), Plan Do Study Act (PDSA), and/or Kaizen events.
• Coordinates participation, team selection and rapid cycle change through external collaborative improvement projects with organizations such as IHI, IHA, and IFQHC.
• Consult with department managers and medical staff regarding KPI outcomes, opportunities for improvement and recommended best practice.
• Develops and implements organization-wide educational programs in quality and performance improvement, including new employee orientation.  Provides individual or group consultation as requested. 
• Responsible for reporting results, analysis and action planning to designated Medical Staff and Board Committees.
• Works effectively and professionally as a team member in conjunction with management staff and other department employees.

SPECIALIZED KNOW-HOW & REQUIREMENTS:

• Bachelor’s degree in Nursing, Public Health, Health Care Administration, or other healthcare related field required.
• Healthcare or previous Quality/Process Improvement experience preferred.
• Certified Professional in Healthcare Quality (CPHQ) or ability to sit for CPHQ exam within 2 years of accepting position required.
• Certification in Patient Safety, IHI Fellowship, or Lean preferred.
• Significant body of knowledge in performance improvement theory and statistical analysis as well as general body of knowledge in healthcare regulatory standards preferred.
• Experience utilizing Word, PowerPoint, Excel, and electronic medical record system preferred.

Compensation Range

Available Benefits for Benefit Eligible Positions

Health and Dental Insurance

IMRF (Illinois Municipal Retirement Fund)

Retirement Fund (457 and 401A Plan)

Medical and Dependent Care Flexible Spending

Life Insurance

Short and Long Term Disability

Optional Insurances

Paid Time Off

Tuition Reimbursement and Loan Forgiveness

Gift Shop Discount

CGH Day Care Discount

CGH Dietary Discount

Employee Assistance Program

CGH Pharmacy Discount

CGH Vision Center Discount

Thank you for your interest in a career at CGH Medical Center.