At U.S. Bank, we’re on a journey to do our best. Helping the customers and businesses we serve to make better and smarter financial decisions, enabling the communities we support to grow and succeed in the right ways, all more confidently and more often—that’s what we call the courage to thrive.   We believe it takes all of us to bring our shared ambition to life, and each person is unique in their potential. A career with U.S. Bank gives you a wide, ever-growing range of opportunities to discover what makes you thrive. Try new things, learn new skills and discover what you excel at—all from Day One. 

As a wholly owned subsidiary of U.S. Bank, Elavon is committed to building the platforms and ecosystems that help over 1.5 million customers around the world to achieve their financial goals—no matter what they need. From transaction processing to customer service, to driving innovation and launching new products, we’re building a range of tailored payment solutions powered by the latest technology. As part of our team, you can explore what motivates and energizes your career goals: partnering with our customers, our communities, and each other. 

Job Description

The PRISM Oversight Advocate partners with assigned Business Lines, Project Owners, Risk & Compliance partners in First & Second Line of Defense to support an effective product and business change risk management framework. This role guides business changes through the Business Change Intake Questionnaire (BCIQ) and Product Risk Management (PRISM) processes, helping ensure appropriate risk identification, stakeholder engagement, documentation, review, mitigation, and approval before implementation.

The successful candidate will serve as a trusted advisor and subject matter expert, balancing risk management requirements with business objectives and speed to market. This individual will assess complex changes, provide credible challenge, coordinate across the First and Second Lines of Defense, maintain accurate records in Archer, and proactively identify opportunities to improve governance, reporting, and process efficiency.

In office 3+days during the week.

Key Responsibilities

• Provide guidance on whether changes are eligible for the BCIQ and PRISM processes, clearly document the rationale for each decision.
• Assess the overall risk and complexity of proposed changes, identify potential gaps, provide credible challenge, and recommend appropriate next steps or risk engagement.
• Partner with project owners to obtain complete, accurate, and timely information needed to support risk review and approval.
• Create, submit, and maintain BCIQ and PRISM records in Archer, including required documentation, attestations, acknowledgements, status updates, and supporting evidence.
• Facilitate the progress of business changes through the BCIQ and PRISM lifecycle, from intake through implementation and post-implementation requirements.
• Coordinate engagement with business-line risk partners, the PRISM Program Office, Risk & Compliance partners, and other impacted stakeholders.
• Keep project owners and business-line stakeholders informed of status, requirements, decisions, dependencies, and next steps.
• Participate in peer reviews and quality assurance routines to promote consistent, complete, and defensible risk decisions.
• Identify and implement opportunities to simplify processes, reduce manual effort, improve reporting, and strengthen the end-to-end change management experience.

Basic Qualifications

• Bachelor’s degree or equivalent work experience.
• Three to five years of applicable experience in risk management, compliance, audit, product governance, change management, project management, financial services, or a related field.

Preferred Skills and Experience

• Advanced knowledge of applicable laws, regulations, financial services, and regulatory trends that impact their assigned line of business
• Advanced understanding of the business line’s operations, products/services, systems, and associated risks/controls
• Strong Risk & Governance Mindset
• Exceptional Critical Thinking
• Ability to influence outcomes
• Strong business judgment
• Excellent stakeholder management
• Attention to detail
• Executive-level written communication
• Process improvement orientation

If there’s anything we can do to accommodate a disability during any portion of the application or hiring process, please refer to our disability accommodations for applicants.

Benefits: 

Our approach to benefits and total rewards considers our team members’ whole selves and what may be needed to thrive in and outside work. That's why our benefits are designed to help you and your family boost your health, protect your financial security and give you peace of mind. Our benefits include the following:

• Healthcare (medical, dental, vision)

• Basic term and optional term life insurance

• Short-term and long-term disability

• Pregnancy disability and parental leave

• 401(k) and employer-funded retirement plan

• Paid vacation (from two to five weeks depending on salary grade and tenure)

• Up to 11 paid holiday opportunities

• Adoption assistance

• Sick and Safe Leave accruals of one hour for every 30 worked, up to 80 hours per calendar year unless otherwise provided by law

Review our full benefits available by employment status here.

U.S. Bank is an equal opportunity employer. We consider all qualified applicants without regard to race, religion, color, sex, national origin, age, sexual orientation, gender identity, disability or veteran status, and other factors protected under applicable law.

E-Verify

U.S. Bank participates in the U.S. Department of Homeland Security E-Verify program in all facilities located in the United States and certain U.S. territories. The E-Verify program is an Internet-based employment eligibility verification system operated by the U.S. Citizenship and Immigration Services. Learn more about the E-Verify program.

U.S. Bank will consider qualified applicants with arrest or conviction records for employment. U.S. Bank conducts background checks consistent with applicable local laws, including the Los Angeles County Fair Chance Ordinance and the California Fair Chance Act as well as the San Francisco Fair Chance Ordinance. U.S. Bank is subject to, and conducts background checks consistent with the requirements of Section 19 of the Federal Deposit Insurance Act (FDIA). In addition, certain positions may also be subject to the requirements of FINRA, NMLS registration, Reg Z, Reg G, OFAC, the NFA, the FCPA, the Bank Secrecy Act, the SAFE Act, and/or federal guidelines applicable to an agreement, such as those related to ethics, safety, or operational procedures.

Applicants must be able to comply with U.S. Bank policies and procedures including the Code of Ethics and Business Conduct and related workplace conduct and safety policies.

Posting may be closed earlier due to high volume of applicants.