Job Description:

Location and Travel

This role will be hybrid in CFA01 2-3 days/week. Travel is expected to be approximately 25% to various customer and/or HPE locations.

Primary Responsibilities

• Contract Renewals and Sustainment Management - Track contract renewal timelines, milestones, and actions through Smartsheet automation and reporting. Monitor renewal progress and proactively identify potential gaps, risks, or delays.
• Customer and Program Governance - Review customer updates and ensure project commitments and deliverables are tracked and addressed. Maintain visibility into project health, risks, action items, and operational requirements across the portfolio. Provide ongoing guidance and status updates to Account Managers regarding sustainment and operational activities. Identify opportunities to improve workflows, documentation, AI-enabled support processes, automation, and operational efficiency.
• Sustainment Meeting Management - Develop agendas and facilitate recurring customer sustainment meetings, including monthly and bi-weekly reviews. Communicate customer updates and project status to internal and external stakeholders.
• Firmware and System Lifecycle Management - Partner with Account Support Managers and Technical Account Managers, System Administrators to track firmware, software, and system update requirements.
• Sustainment Operations Coordination - Collaborate with ASMs and SAs to manage case issues. Coordinate cross-functional resources to drive issue resolution and customer satisfaction.
• Preventive Maintenance Management - Track and coordinate preventive maintenance activities. Ensure maintenance schedules and contractual obligations remain on track.
• Monthly Deliverables Management - Coordinate and track monthly Contract Data Requirements List (CDRL) deliverables.
• New Project Onboarding and Readiness- Create and maintain project tracking documentation, dashboards, and customer-facing materials.
• Executive and Project Reporting - Provide regular status updates covering sustainment, operational, and contract-related activities.

Required Skills and Experience

• Experience managing multiple projects, contracts, or sustainment programs simultaneously.
• Strong knowledge of project management methodologies, tools, and governance practices.
• Experience facilitating customer meetings, status reviews, and executive briefings.
• Demonstrated ability to track schedules, milestones, action items, and risks.
• Experience coordinating cross-functional teams, including contracts, technical support, engineering, and operations personnel.
• Strong stakeholder management and customer relationship skills.
• Experience managing escalations, operational issues, and risk mitigation activities.
• Proficiency with Smartsheet, reporting tools, and workflow automation.
• Strong written and verbal communication skills with the ability to communicate effectively with customers, technical teams, and senior leadership.
• Experience supporting maintenance, lifecycle management, change management, or sustainment activities within a complex operational environment.

Required Qualifications

• Bachelor's degree in Business, Project Management, Information Technology, Engineering, or a related field, or equivalent work experience.
• 5+ years of Program Management, Project Management, Operations Management, Order Management or related experience.
• Experience supporting government, defense, federal, or large enterprise contracts.
• Ability to obtain and maintain any required customer-specific clearances or access credentials.
• Demonstrated proficiency with Microsoft Office Suite and Smartsheet.
• Proven ability to manage competing priorities, meet deadlines, and work independently in a fast-paced environment.
• Government Security Clearance

Preferred Qualifications

• Project Management Professional (PMP) certification or equivalent certification preferred.
• Experience using JIRA, ServiceNow, Salesforce

Success Profile

The ideal candidate is proactive, detail-oriented, technically curious, and comfortable working in a structured, fast-moving environment with many technical and operational dependencies. This person should be able to ask effective follow-up questions, drive accountability, communicate clearly with technical and non-technical stakeholders, represent HPE professionally, and support complex HPC delivery activities from validation through customer readiness.

Accessibility

HPE is committed to creating an inclusive and accessible workplace and encourages applications from all qualified individuals, including those with disabilities. If you believe you require accommodation during any stage of the application or interview process, please submit your request by completing our secure form linked here.

Note: This option is reserved for applicants needing assistance/reasonable accommodation related to a disability.

Health & Wellbeing

We strive to provide our team members and their loved ones with a comprehensive suite of benefits that supports their physical, financial and emotional wellbeing.

Personal & Professional Development

We also invest in your career because the better you are, the better we all are. We have specific programs catered to helping you reach any career goals you have — whether you want to become a knowledge expert in your field or apply your skills to another division.

Unconditional Inclusion

We are unconditionally inclusive in the way we work and celebrate individual uniqueness. We know varied backgrounds are valued and succeed here. We have the flexibility to manage our work and personal needs. We make bold moves, together, and are a force for good.

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Information about employee benefits offered in the US can be found at https://myhperewards.com/main/new-hire-enrollment.html

Hewlett Packard Enterprise is EEO Protected Veteran/ Individual with Disabilities.

HPE will comply with all applicable laws related to employer use of arrest and conviction records, including laws requiring employers to consider for employment qualified applicants with criminal histories.

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We have become aware of an increase in fraudulent recruitment activities in which individuals impersonate our company or authorized recruitment agencies to offer fake employment opportunities. These scams may occur through false websites, emails, social media, or chat-based applications and often aim to obtain personal information or money. Please note that Hewlett Packard Enterprise (HPE), its direct and indirect subsidiaries and affiliated companies, and its authorized recruitment agencies/vendors will never charge a candidate a registration fee, hiring fee, or any other fee in connection with its recruitment and hiring process. We also never request personal information such as back account details, Social Security numbers, or national IDs via social media or chat applications.

All legitimate job opportunities will come through official company channels, and candidates are responsible for verifying the credentials of any third party claiming to represent the company. Any reliance on fraudulent communication is at the individual’s own risk, and HPE disclaims legal liability for any resulting damages. If you suspect recruitment fraud, do not share personal information or make any payments and report the incident to your local authorities immediately.