At Children’s Wisconsin, we believe kids deserve the best.

Children’s Wisconsin is a nationally recognized health system dedicated solely to the health and well-being of children. We provide primary care, specialty care, urgent care, emergency care, community health services, foster and adoption services, child and family counseling, child advocacy services and family resource centers. Our reputation draws patients and families from around the country.

We offer a wide variety of rewarding career opportunities and are seeking individuals dedicated to helping us achieve our vision of the healthiest kids in the country. If you want to work for an organization that makes a difference for children and families, and encourages you to be at your best every day, please apply today.

Please follow this link for a closer look at what it’s like to work at Children’s Wisconsin: https://www.instagram.com/lifeatcw/

Job Summary:
Coordinates work around accomplishments of grant objectives and deliverables. Provides trainings, information and referral services, and service coordination to families of children with special health care needs in the area of medical home. Acts as a regional consultant to area health care practices and systems interested in aligning with best-practices in service and care coordination. Supports health system and community initiatives focused on implementation of medical home quality improvement.

Essential Functions:

• Acts as a Regional Center consultant to healthcare practices and systems interested in medical home quality improvement. Actively works to increase capacity of these practices to provide a medical home for children with special health care needs through one-on-one meetings, trainings and phone consultation.
• Support regional quality improvement grantees focused on shared plans of care for children with special health care needs in collaboration with the Wisconsin Statewide Medical Home Initiative in collaboration with CHAW Project Manager (Medical Home).
• Promote, arrange, and lead trainings and presentations on the topics of medical home and youth health transition for families, community, and health system partners.
• According to Alliance of Information & Referral Systems best practice standards, provides information, referral and follow up services to families of CYSHCN birth to 21. In addition to best-practices, adheres to grant required protocols and documentation.
• Champion the importance of medical home to community partners including local public health department and community agencies to promote care coordination within and across systems.
• Participate in Case Review meetings to ensure best-practices within in the team regarding delivery of service coordination and information, referral and follow-up.
• Actively maintains a working knowledge of a broad range of community agencies, systems, and regulations critical to the health and well-being of children with special health care needs and their families. Provides consultation to providers and professionals working with these children and families in the area of government, community, and other system supports.
• Leads the development and organization of Regional Center resources in the area of health benefits, waiver programs, and special education.
• Participates in outreach strategies targeted at engaging families, health systems, and community partners.
• Recruits and supports potential grantees across an eight county region interested in medical home quality improvement grants. Outreach and partnership building focuses on impact to underserved populations.

Legacy Essential Functions:

• Complies with all State data collection, documentation and program evaluation requirements.

Education:

• Associate's Degree Preferred or
• Bachelor's Degree Preferred

Experience:

• 2+ years of related experience, preferably in healthcare, public health, social work or nonprofit agency Required
• Personal and/or professional experience working with or parenting a child with special healthcare needs Preferred
• Experience with collaborative efforts at the statewide or community level, and understanding of related public policy and system efforts Preferred

Knowledge, Skills and Abilities:

• Strong interpersonal communication abilities, including effective public speaking experience and excellent writing skills.
• Demonstrated success cultivating and sustaining partnerships and relationships among diverse organizations or groups preferred.
• Excellent customer service skills with a strong desire to solve problems and work with others.
• Self-motivated individual, and simultaneously an enthusiastic and collaborative team member.
• An understanding of the factors impacting racial and ethnic disparities in health preferred.
• Knowledge of quality improvement tools and methodologies preferred.
• Knowledge of some of the regional and state resources for CYSHCN 0-21 to include health benefits, Katie Beckett, waivers, educational law, school based services, parent support networks, and community agencies providing a variety of supports to children with special health care needs across southeast Wisconsin.
• Excellent computer skills and well-versed in the Windows environment, including Microsoft Word, Excel, Outlook and PowerPoint.

Required for All Jobs:

• This job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that may be requested in the performance of this job.
• Employment is at-will. This document does not create an employment contract, implied or otherwise.

Children's Wisconsin is an equal opportunity / affirmative action employer. We are committed to creating a diverse and inclusive environment for all employees. We treat everyone with dignity, respect, and fairness. We do not discriminate against any person on the basis of race, color, religion, sex, gender, gender identity and/or expression, sexual orientation, national origin, age, disability, veteran status, or any other status or condition protected by the law.

Certifications/Licenses: