Mars Wrigley – TNN Site

Chattanooga, TN

Production Leader

Job Description:

The Production Leader is a shift-based, front-line operations people leader who efficiently improves Quality, Human Safety, and Product Cost Conversion while Engaging and Developing talent. The Production Leaders are responsible for delivering operational targets and leading teams of, on average, 15 to 20 Associates. The Production Leader drives safety, quality, continuous improvement, performance management, associate development, team engagement and operating results for their assigned area through shift-based leadership of a line or area that exists within a larger Value Stream organization. This Leader will coordinate the short-term activities of the area within established guidelines and standards to produce the highest quality, lowest cost product in the safest and most efficient manner, while also partnering with the other members of the 24-hour Area Leadership Team to deliver area continuous improvement and Mars Supply Excellence (MSE) program implementation. The Production Leader is responsible for building an effective team on his/her shift and in his/her area of responsibility and for managing the training strategy for both the individual associates and the team. This Leader will implement and enforce established policy, as well as area and organizational strategies.

What are we looking for?

• Experience and demonstrated capability in leading others.

• Previous direct people leadership experience preferred.

• Working knowledge of Good Manufacturing Practices.

• Ability to convey communications clearly and concisely.

• Understanding of major functions within the plant and the ability to work directly with all levels and functions.

• Proficiency in Microsoft Office software (Word, Excel, etc), internet software, e-mail.

• Ability to succeed in an ambiguous environment.

• Functional knowledge and understanding of HACCP concepts.

• Experience in plant sanitation practices and procedures.

What will be your key responsibilities?

• Conversion - Manage the efforts of operating teams of a multi- line, area or technology on one shift in the efficient conversion of materials into quality products in a safe, secure and sanitary manner within the product design specifications.

• Change Agent - Implement changes in methods, equipment, systems and organization, as needed, to assure that the objectives of the line/area are met, and give input and recommendations for such changes by using a Continuous Improvement mindset

• Mars Supply Excellence – Lead or participate in one or more MSE Pillars; Lead and support the implementation of Autonomous Maintenance (AM) and Autonomous Work Teams (AWTs) in area of responsibility; Lead key connection points and own reliability data collection accuracy.

• Area Ownership – Collaborate with the rest of the Area Leadership Team (Area Manager or Continuous Improvement Engineer, Continuous Improvement Specialist, Maintenance Coordinator) to create and execute the reliability strategy for area of responsibility

• Coaching – Coach operators to build their functional and leadership capabilities and to drive accountability in safety, Quality and Food Safety, Autonomous Maintenance, and team engagement.

• Line Operations - Coordinate materials, staffing and resources to support line operation and changeovers.

• Standards Implementation and Adherence – Ensure standards are implemented on shift and in area of responsibility through effective communication, change management, consistent reinforcement, and through coaching, guidance, and accountability measures.

• Associate Safety – Ensure safe working conditions as well as safe behaviors and mindsets through the direct implementation of Mars Safety programs and through driving a relentless focus among team of operators

• Food Safety and Product Quality – Ensure the ongoing production of safe and defect free products consistent with the principles of Mars. HACCP proficiency is required; this manager owns ongoing training and championing of quality goals and improvements at the Area Shift level.

• Associate Advocacy - Manage associate relations issues and guide and direct the hiring, training, retraining, development and motivation of Operations associates following self- managed, team working principles with a minimum degree of guidance from the Area Manager or Value Stream Manager.

• Engagement - Responsible for facilitating and driving an environment of high associate engagement on the team.

• Goal Setting and Measurement - With the general guidance of the Value Stream or Area Manager, and/or the support of the Continuous Improvement Engineer, establish line and individual performance standards and goals, and measure, control, take corrective action and report results as appropriate.

• Troubleshooting – Utilize the technical resources on shift for the preventive maintenance, repair and troubleshooting of process/packaging equipment problems, with the objective of effectively using these resources to achieve desired performance levels.

• Escalations - Proactively identify risks and opportunities as well as reactively lead on-shift incident resolution when operators require additional support. Prioritize, assign resources against escalated issues, and make decisions to resolve escalated issues.

• Communications - Ensure that open communications are established and that opportunities to broaden the scope and responsibility of Operations teams/associates are undertaken.

• Technology Advancement - Advise when opportunities exist for moving the line/area forward in technological change.

• Operations Strategy - Participate in the implementation of improvement strategies that will help the line/area perform more effectively in the near term.

• Recruiting and Onboarding – Responsible for partnering with Talent Acquisition to recruit and select associates for operations roles, and responsible to onboard associates effectively

Minimum Requirements:

• High School Diploma or GED

• 3+ years of experience in a manufacturing setting

• 2+ years in a people management or leader role

• Working knowledge in a GMP and continuous improvement environment

• Proficiency in Microsoft Office software (Word, Excel, etc), internet software, e-mail.

• Must have met time in role (Internals only)

• Must have line manager approval to apply (Internals only)

• Must be in good standing in current role (Internals only)

Preferred Qualifications:

• A degree related to Engineering, basic sciences, or technical discipline

• 4+ years in a manufacturing setting

• 3+ years in a people manager position

• Functional knowledge and understanding of HACCP concepts

• Experience in plant sanitation practices and procedures

• OSHA experience or certification

Physical Requirements:

• Frequent lifting/carrying pushing (10-50 lbs) and pushing/pulling (50-300 lbs)

• Frequent bending, stooping, twisting, handling and gripping

• Ability to work at elevated heights, climb stairs, leaning over equipment and work in confined spaces

• Ability to stand and/or work on feet for extended periods (minimum eight hours in one shift).

• Ability to read, write and speak English

What can you expect from Mars?

• Work with diverse and talented Associates, all guided by the Five Principles.

• Join a purpose driven company, where we’re striving to build the world we want tomorrow, today.

• A strong focus on learning and development support from day one, including access to our in-house Mars University.

• An industry competitive salary and benefits package, including company bonus.