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Job Description

Squad Lead Job Description

We are seeking a highly motivated and collaborative Squad Lead to join the Campaign Data Standards Product Team. This role serves as the operational leader for the squad, responsible for driving delivery, stakeholder alignment, and continuous improvement across campaign metadata, tagging, taxonomy, and data standards capabilities.

The Squad Lead will work closely with Digital Product Management, business stakeholders, data governance teams, marketing operations, analytics teams, and technology partners to ensure the successful adoption and evolution of enterprise campaign data standards. This role will play a critical part in enabling connected customer experiences, improving data quality, and creating a consistent metadata framework across Amgen's global commercial ecosystem.

The ideal candidate combines strong leadership, Agile delivery expertise, data governance knowledge, and business acumen with experience supporting enterprise marketing technologies. This individual will help drive the strategy, execution, and adoption of Claravine and related metadata management capabilities across the organization.

Roles & Responsibilities:  

• Lead day-to-day squad operations and delivery activities for the Campaign Data Standards Product Team.
• Partner with Product Managers to translate strategic objectives into executable roadmaps, priorities, and delivery plans.
• Coordinate work across business stakeholders, technology teams, vendors, and data governance partners to ensure successful delivery of business outcomes.
• Drive adoption and governance of enterprise metadata, tagging, taxonomy, naming conventions, and campaign data standards.
• Participate in Agile ceremonies including backlog refinement, sprint planning, daily standups, reviews, retrospectives, and PI Planning activities.
• Partner with global commercial marketing operations, analytics, media, and digital teams to establish and maintain consistent data standards across channels and platforms.
• Support the development and implementation of metadata frameworks that improve data quality, interoperability, reporting, and measurement capabilities.
• Identify opportunities to streamline campaign setup, tagging, and metadata management processes through automation and standardization.
• Monitor and manage dependencies, risks, and impediments impacting delivery or adoption of campaign data standards.
• Collaborate with analytics, customer engagement, and data platform teams to ensure metadata standards support downstream reporting, measurement, activation, and AI use cases.
• Drive continuous improvement through stakeholder feedback, performance metrics, and operational reviews.
• Serve as a subject matter expert for Claravine capabilities, metadata governance, and campaign taxonomy best practices.
• Support organizational change management, communications, training, and adoption initiatives related to campaign data standards.

Basic Qualifications and Experience: 

• Bachelor’s degree with 8 - 13 years of experience in Computer Science, Business, Engineering, IT or related field 

Preferred Qualifications:

• Experience with Claravine or comparable metadata, taxonomy, or marketing data governance platforms.
• Experience supporting Marketing Operations, Digital Marketing, Commercial Operations, Customer Engagement, or Data & Analytics organizations.
• Strong understanding of metadata management, taxonomy development, tagging strategies, and data governance principles.
• Experience implementing campaign naming conventions and enterprise data standards across marketing ecosystems.
• Familiarity with Adobe Experience Cloud, CRM, CDP, marketing automation, media, and analytics platforms.
• Experience supporting enterprise-scale data quality, governance, or master data management initiatives.
• Experience working within a Scaled Agile Framework (SAFe) environment.
• Experience supporting global teams and operating models.
• Knowledge of customer engagement, omnichannel marketing, campaign execution, and measurement processes.

Must-Have Skills 

• Strong leadership and stakeholder management skills with the ability to influence across business and technology organizations.
• Experience coordinating cross-functional teams and driving execution in Agile environments.
• Strong understanding of metadata, taxonomy, tagging, and data governance concepts.
• Ability to translate business requirements into scalable operational processes and technology solutions.
• Experience managing priorities, risks, dependencies, and competing stakeholder needs.
• Strong analytical and problem-solving skills with attention to detail and data quality.
• Excellent verbal, written, and presentation communication skills.
• Experience using Agile delivery and collaboration tools such as Jira, Confluence, and Azure DevOps.

Professional Certifications: 

• Claravine certifications or platform-specific training (nice to have) 

Soft Skills: 

• Able to work effectively across multiple geographies (primarily India, Portugal, and the United States) under minimal supervision 
• Demonstrated proficiency in written and verbal communication in English language 
• Intellectual curiosity and the ability to question partners across functions 
• Ability to prioritize successfully based on business value 
• High degree of initiative and self-motivation 
• Ability to manage multiple priorities successfully across virtual teams 
• Team-oriented, with a focus on achieving team goals 
• Strong presentation and public speaking skills 

Technical Skills:

• Claravine
• Jira, Jira Align
• Confluence
• Metadata Management Platforms
• Taxonomy and Agile planning and portfolio management tools
• Process mapping and workflow visualization tools
• Microsoft Office Suite and collaboration platforms
• Familiarity with DevOps and CI/CD concepts
• Basic understanding of APIs, integrations, and enterprise data flows