Product Manager, EMEA HVAC Service bei Johnson Controls · Sunbury-on-Thames-Surrey-United Kingdom

Über diese Product Manager, EMEA HVAC Service Stelle bei Johnson Controls

Johnson Controls · Vor Ort · Sunbury-on-Thames-Surrey-United Kingdom

Job Description

What will you do

The Product Manager, EMEA, HVAC Service is accountable for innovation, development, and management of service products within the HVAC domain in the Europe, Middle East, and Africa (EMEA) region. This role operationalizes global service platforms within the region and is responsible for building and managing region-specific service products using the Rapid Closed Loop (RCLP) new service design process. This role sits within the Global Service Product Management organization and is a key partner to the EMEA domain and leadership teams.

How will you do it

Key Responsibilities

Owns KPIs for an assigned service product portfolio
Operationalizes service platforms from global team
Builds and launches region‑specific service offerings as needed, in alignment with global standards
Serves as domain service subject-matter expert (SME)
Participates in problem-solving, kaizen, and VSM events
Represents regional field and customer voice to global team

Success Measures

Supports region domain service P&L performance, including revenue growth and margin expansion
Delivers on-performance new service introduction (NSI)
Improves service attach/linkage rates across the portfolio
Increases premium (full coverage) service mix
Drives growth in connected assets

What we are looking for

Required

Extensive experience in service product management, service operations, service commercial enablement, or product lifecycle management
Proven expertise in the HVAC Service domain, serving as a trusted advisor and subject matter expert
Proven track record of successfully bringing new capabilities to market
Strong project management and execution skills
Demonstrated ability to lead cross-functional teams and initiatives
Proficiency in English, both written and spoken
Willingness and ability to travel 10–25% of the time

Preferred

Bachelor’s degree in Engineering, Business Administration & Management, or Technology
Experience working with digital or connected solutions
Familiarity with Lean methodologies and tools

! We believe that great talent isn’t limited by location. If you are based near any of our EMEA offices and can effectively collaborate within the region, we welcome your application!

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Über Johnson Controls

Johnson Controls: Enhancing the Intelligence of Buildings Your buildings have a purpose. They are places for people to live or work. Facilities for learning or healing. Venues for entertainment and shopping. Sites for the specialized storage of tangible goods or mission-critical data. Your buildings have a huge variety of functions; they are central to your mission. This is where Johnson Controls comes in, helping drive the outcomes that matter most. Through a full range of systems and digital solutions, we make your buildings smarter. A smarter building is safer, more comfortable, more efficient, and, ultimately, more sustainable. Most important, smarter buildings let you focus more intense

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