Jobs › Companies › Freedompay › Product Delivery Lead

Über diese Product Delivery Lead Stelle bei Freedompay

Freedompay · Remote · Select USA Remote Locations

Core Responsibilities

  • Drive programs and projects from planning and scope definition through testing, release and iteration, and go to market, across all phases of the life cycle
  • Own the delivery plan and track every deliverable against it to ensure on-time, on-scope and on-budget delivery
  • Act as the single point of contact for all delivery streams: software development, system and infrastructure integrations, certifications, quality assurance and production deployment
    • Identifies, tracks and eliminates team impediments and process bottlenecks
    • Resolve and escalate cross-team issues and blockers early, before they affect the schedule
      • Coordinate across engineering, product management, design, security, network and business stakeholders to maintain transparency and manage expectations
      • Manage and track all deliverables to the work/project plan, own the plan, ensure on time, on scope and on budget delivery.  Collaborate with other delivery leads and engineering managers to align resources to the plan
      • Work directly with clients at all levels of management, including C-level, to define scope and high-level and detailed requirements, which lead to a delivery plan
      • Manage relationships with clients, partners, integrators, vendors and internal teams throughout each engagement
      • Establish communication plans and provide frequent updates to all internal and client stakeholders
        • Partner with other project managers, delivery managers, scrum masters and senior leaders on resource allocation, prioritization, refinement and scheduling
        • Recommend internal process, policy, and quality improvements
        • Foster a culture of teamwork, collaboration, proactive and positive communication

Required Qualifications

  • Bachelor's degree or higher in Computer Science, Management, MIS, Engineering or a related discipline
    • 3-5+ years delivering software development and related IT projects across multi-faceted teams
    • Demonstrated experience managing multiple concurrent work streams across a program or major clients
    • Experience working with both enterprise-level clients and fast-moving agile projects
    • Experience interfacing with external and internal stakeholders, SMEs and C-level personnel
    • Experience translating business processes, architecture discussions and requirements into clear deliverables
    • Possess an eagerness to learn the details of the platform, infrastructure, and services we provide, both technically (how they work) and from a merchant’s perspective (how they are used)

Desired Skills

  • Strong leadership, decision-making and problem-solving skills
  • Polished communicator: well organized, detail oriented and hands on
  • Ability to turn client issues and requests into clear deliverables and well-structured plans
  • Eagerness to learn how the platform works technically and how merchants use it
  • Comfortable in a fast-paced, entrepreneurial environment
  • Experience within the payments and/or financial services industry a plus
  • Experience with hands on coding is a plus
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