Welcome to Haleon. We’re a purpose-driven, world-class consumer company putting everyday health in the hands of millions. In just three years since our launch, we’ve grown, evolved and are now entering an exciting new chapter – one filled with bold ambitions and enormous opportunity.

Our trusted portfolio of brands – including Sensodyne®, Panadol®, Advil®, Voltaren®, Theraflu®, Otrivin®, and Centrum® – lead in resilient and growing categories. What sets us apart is our unique blend of deep human understanding and trusted science.

Now it’s time to fully realise the full potential of our business and our people. We do this through our Win as One strategy. It puts our purpose – to deliver better everyday health with humanity – at the heart of everything we do. It unites us, inspires us, and challenges us to be better every day, driven by our agile, performance-focused culture.

About the Role

At Haleon, Process Excellence and Documentation Governance play a critical role in ensuring our business operates efficiently, compliantly, and consistently across global markets. As part of our commitment to continuous improvement, we are seeking a Process Development Specialist to support the development, enhancement, and maintenance of agile, fit-for-purpose business processes and Written Standards.

This role will work closely with Business Process Owners, Training teams, and cross-functional stakeholders to ensure business processes are effectively documented, aligned to operational requirements, and supported by appropriate controls, governance, and training frameworks.

This is an exciting opportunity for a process-focused professional who enjoys driving continuous improvement, collaborating across functions, and ensuring process documentation supports operational excellence within a complex global organisation.

Key Responsibilities

• Supporting the development, review, and continuous improvement of business processes to ensure they remain agile, effective, and fit for purpose.
• Identifying process gaps, risks, and improvement opportunities while supporting mitigation and enhancement activities.
• Gathering business requirements and translating them into clearly documented process maps, Written Standards, and supporting documentation.
• Collaborating with Business Process Owners to ensure process requirements are accurately reflected across relevant standards and procedures.
• Partnering with Training colleagues to develop and maintain process training programmes and learning curricula.
• Working with cross-functional teams to establish streamlined documentation approaches with appropriate governance, controls, and accountability.

Qualifications & Experience

Essential

• Bachelor's degree or equivalent vocational qualification combined with relevant professional experience.
• Experience supporting business process development, process improvement, or process governance activities.
• Strong process mapping, documentation, and facilitation skills.
• Experience developing and maintaining Written Standards, procedures, or controlled documentation.
• Demonstrated ability to analyse business requirements and translate them into practical process solutions.

Desirable

• Experience within Consumer Healthcare, Pharmaceuticals, Life Sciences, Clinical Research, or Medical Affairs environments.
• Experience supporting audit readiness activities and inspection preparation.
• Knowledge of Corrective and Preventive Action (CAPA) processes and continuous improvement methodologies.

Why Join Haleon?

This is an opportunity to play a key role in strengthening process excellence and documentation standards across a global consumer health organisation. You will work closely with stakeholders across multiple functions, helping to shape efficient, compliant, and sustainable ways of working.

Working alongside experienced Process, Quality, and Business leaders, you will contribute to initiatives that improve operational effectiveness, strengthen governance, and support business transformation across the organisation.

If you are passionate about process improvement, documentation excellence, and driving meaningful business change, we'd love to hear from you.

 Job Posting End Date

Equal Opportunities

Haleon are committed to mobilising our purpose in a way that represents the diverse consumers and communities who rely on our brands every day. It guides us in creating an inclusive culture, where different backgrounds and views are valued and respected – all in support of understanding and best serving the needs of our consumers and unleashing the full potential of our people. It’s important to us that Haleon is a place where all our employees feel they truly belong.

During the application process, we may ask you to share some personal information, which is entirely voluntary. This information ensures we meet certain regulatory and reporting obligations and supports the development, refinement, and execution of our inclusion and belonging programmes that are open to all Haleon employees. 

The personal information you provide will be kept confidential, used only for legitimate business purposes, and will never be used in making any employment decisions, including hiring decisions.

Adjustment or Accommodations Request

If you require a reasonable adjustment or accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific adjustments you are requesting. We’ll provide all reasonable adjustments to support you throughout the recruitment process and treat all information you provide us in confidence. 

Note to candidates

The Haleon recruitment team will contact you using a Haleon email account (@haleon.com). If you are not sure whether the email you received is from Haleon, please get in touch.