Jobs › Companies › RTX › Principal Specialist - Customer Service

Über diese Principal Specialist - Customer Service Stelle bei RTX

RTX · Vor Ort · IN-KA-BENGALURU-NORTHGATE ~ Sy No 2/2 Venkatala Village ~ SY NO 2/2 VENKATALA VILLAGE, Yelahanka Hobli

Date Posted:

2026-10-27

Country:

India

Location:

IN-KA-BENGALURU-NORTHGATE ~ Sy No 2/2 Venkatala Village ~ SY NO 2/2 VENKATALA VILLAGE, Yelahanka Hobli

Position Role Type:

Hybrid

Who We Are:

At RTX, the world largest aerospace and defense company, 185,000 great minds are united by purpose and inspired to make a difference solving the world’s most complex problems. With our three market leading businesses, world-class operations and investments in research and development, we offer capabilities and opportunity no one else can. Together, we push the boundaries of known science and find new ways to connect and protect our world. 

Pratt & Whitney is a world leader in the design, manufacture and service of aircraft engines and auxiliary power systems and has been revolutionizing modern flight for over 100 years. Join us and help shape the future of aerospace and defense.

What You Will Do:

The Data Steward ensures the accuracy, integrity, and governance of operational and product master data by applying defined business rules, monitoring data quality controls, and investigating discrepancies before and after ingestion.

Responsibilities include:

  • Enter and update data from internal and external sources using an SAP custom transaction following the established business and validation rules.
  • Maintain and update Master Data tables (e.g., Engine Model, Engine Family, Engine Disposition, Workscope, Part Condition).
  • Perform L1 investigation of data turnbacks raised by data consumers and coordinate resolution with the appropriate teams.
  • Monitor data quality trends related to completeness, accuracy, and timeliness.
  • Document and track data turnbacks and data entry exceptions to identify recurring issues.
  • Lead or participate in Quality Clinics to review data quality issues and define preventive actions.
  • Develop and improve preventive controls such as business rules, automated validations, dashboards, and monitoring tools.
  • Collaborate with data providers, analysts, and system owners to resolve data issues and ensure consistency across systems.
  • Improve data ingestion, validation, and stewardship processes.
  • Provide guidance and support to other data stewards on complex cases and best practices.
     

Expectations of the Role:

  • Success in this role will be measured through:
  • Accurate and timely data ingestion aligned with defined SLAs.
  • High compliance with data quality KPIs (completeness, accuracy, timeliness).
  • Effective identification of data issues before ingestion.
  • Resolution of Level 1 data discrepancies with minimal escalation.
  • Contribution to preventive controls that reduce recurring data issues.
     

Qualifications You Must Have:

  • Provide guidance and support to other data stewards on complex cases and best practices.
  • A University Degree or equivalent experience and minimum 5-8 years prior relevant experience, or
  • An Advanced Degree in a related field and minimum 3 years of experience.
  • Experience performing complex data investigations and root cause analysis across systems or processes.
  • Experience defining or improving data governance controls, business rules, validations, or monitoring dashboards.
  • Experience facilitating data quality reviews, governance forums, or Quality Clinics and guiding junior data stewards on investigation and data validation practices.
     

Qualifications We Prefer:

  • Experience working with SAP data transactions or enterprise data management systems
  • Experience working with data quality dashboards (Power BI, Tableau, or equivalent)
  • Experience working with data governance frameworks or data stewardship programs
  • Experience supporting data contracts or provider data delivery agreements
  • Experience working with cross-functional operational or engineering data
     

Shifts/Work Hours:

Shift Timings: Rotational shift (7AM to 4PM IST, 12.30PM to 9.30PM IST and 4.30PM to 1.30AM IST)
This role requires flexibility to accommodate stakeholder interactions and support business needs.

Onsite: Hybrid

RTX adheres to the principles of equal employment. All qualified applications will be given careful consideration without regard to ethnicity, color, religion, gender, sexual orientation or identity, national origin, age, disability, protected veteran status or any other characteristic protected by law.  

Privacy Policy and Terms:

Click on this link to read the Policy and Terms

Bereit, sich bei RTX zu bewerben?
Bei RTX bewerben

Über RTX

RTX is an aerospace and defense company that provides advanced systems and services for commercial, military and government customers worldwide. It comprises three industry-leading businesses – Collins Aerospace, Pratt & Whitney, and Raytheon. Its 195,000 employees enable the company to operate at the edge of known science as they imagine and deliver solutions that push the boundaries in quantum physics, electric propulsion, directed energy, hypersonics, avionics and cybersecurity. The company, formed in 2020 through the combination of Raytheon Company and the United Technologies Corporation aerospace businesses, is headquartered in Arlington, Virginia.

Alle Jobs bei RTX ansehen →

Ähnliche Jobs

RTX
Metallurgical Testing Analyst (Onsite)
RTX
⚡ Früh bewerben US-CT-EAST HARTFORD-ETC ~ 400... Hybrid
● Neu 👁 Gesehen ✓ Beworben vor 7 Std.
RTX
Produktionsmitarbeiter / Chemiewerker (m/w/d) - Interviewtag 14.11
RTX
⚡ Früh bewerben DE-SH-LUBECK-BLDG 1 ~ Revalstr... Vor Ort
● Neu 👁 Gesehen ✓ Beworben vor 7 Std.
RTX
MTS Material Handler 2 - AWW1 Weekend Shift (Onsite)
RTX
⚡ Früh bewerben US-NC-ASHEVILLE-330 ~ 330 Prat... Hybrid
● Neu 👁 Gesehen ✓ Beworben vor 7 Std.
RTX
Operations Program Analyst -Engineer/Ingénieur analyste en programmes opérationnels
RTX
⚡ Früh bewerben CA-QC-LONGUEUIL-J01 ~ 1000 Blv... Vor Ort
● Neu 👁 Gesehen ✓ Beworben vor 7 Std.
RTX
Logistics and Production Tooling Manager
RTX
⚡ Früh bewerben CA-ON-MISSISSAUGA-P22M01 ~ 180... Vor Ort
● Neu 👁 Gesehen ✓ Beworben vor 7 Std.
RTX
Stage - Planificateur de production (Hiver 2027) | Internship – Production Planner Winter 2027
RTX
⚡ Früh bewerben CA-QC-LONGUEUIL-J01 ~ 1000 Blv... Vor Ort
● Neu 👁 Gesehen ✓ Beworben vor 7 Std.
RTX
Operations Program Analyst/Analyste de programmes opérationnels
RTX
⚡ Früh bewerben CA-QC-LONGUEUIL-J01 ~ 1000 Blv... Vor Ort
● Neu 👁 Gesehen ✓ Beworben vor 7 Std.
RTX
DT Project Manager (Hybrid)
RTX
⚡ Früh bewerben US-IA-CEDAR RAPIDS-121 ~ 350 C... Hybrid
● Neu 👁 Gesehen ✓ Beworben vor 7 Std.
RTX
Senior Associate - Sap Project Systems (O2C)
RTX
⚡ Früh bewerben IN-KA-BENGALURU-NORTHGATE ~ Sy... Vor Ort
● Neu 👁 Gesehen ✓ Beworben vor 7 Std.

Registrieren für Vorschläge, die auf die von Ihnen geöffneten Jobs und gespeicherten Suchen zugeschnitten sind.

Mehr Jobs bei RTX

Alle Jobs bei RTX ansehen →

Jetzt bewerben
🤖

Moment — langsam

JobsRadar wurde für echte Menschen gebaut, die eine schwere Zeit bei der Jobsuche haben — nicht für automatisierte Anfragen. Sie klicken viel zu schnell und sind jetzt vorübergehend blockiert.

Kommen Sie später wieder. Wenn Sie wirklich auf Jobsuche sind, stehen wir hinter Ihnen — verhalten Sie sich einfach wie ein Mensch.

Catch your next role the second it’s posted.

Create a free account and we’ll watch the boards for you — the instant a job matches your search, it lands in your inbox or Telegram. No digging, no refreshing.

Create free account

Free forever · takes 30 seconds · already have one?

Verschaffe dir einen Vorsprung bei der Jobsuche.

Tritt unserem Telegram-Kanal bei für das, was dir hilft, die Stelle zu bekommen — Gehaltsbenchmarks, den wöchentlichen Marktpuls und neue Feature-Drops. Kein Spam, nur Signal.

Dem Kanal beitreten — kostenlos