Job Title:

Principal People Science Consultant (Viva Glint)

Job Description

We're Concentrix. The intelligent transformation partner. Solution-focused. Tech-powered. Intelligence-fueled.

The global technology and services leader that powers the world’s best brands, today and into the future. We’re solution-focused, tech-powered, intelligence-fueled. With unique data and insights, deep industry expertise, and advanced technology solutions, we’re the intelligent transformation partner that powers a world that works, helping companies become refreshingly simple to work, interact, and transact with. We shape new game-changing careers in over 70 countries, attracting the best talent.

The Concentrix Technical Products and Services team is the driving force behind Concentrix’s transformation, data, and technology services. We integrate world-class digital engineering, creativity, and a deep understanding of human behavior to find and unlock value through tech-powered and intelligence-fueled experiences. We combine human-centered design, powerful data, and strong tech to accelerate transformation at scale. You will be surrounded by the best in the world providing market leading technology and insights to modernize and simplify the customer experience. Within our professional services team, you will deliver strategic consulting, design, advisory services, market research, and contact center analytics that deliver insights to improve outcomes and value for our clients. Hence achieving our vision.

Our game-changers around the world have devoted their careers to ensuring every relationship is exceptional. And we’re proud to be recognized with awards such as "World's Best Workplaces," “Best Companies for Career Growth,” and “Best Company Culture,” year after year.

Join us and be part of this journey towards greater opportunities and brighter futures.

We are seeking a highly experienced Senior People Science Consultant to serve as a trusted advisor to senior HR and business leaders. This is a strategic consulting role focused on helping organizations design effective employee listening strategies, interpret workforce insights, and drive meaningful organizational change.

The successful candidate will combine expertise in People Science, Employee Experience, Organizational Psychology, and Executive Consulting to help customers turn employee feedback into actionable business outcomes.

The consultant will work closely with executive stakeholders, including CHROs, HR leaders, and business executives, guiding them through employee listening programs, insight reviews, organizational change initiatives, and Employee Experience strategies leveraging a leading employee listening and engagement platform.

Key Responsibilities:

Employee Listening Strategy

• Design and deliver enterprise employee listening programs.
• Develop listening roadmaps aligned to organizational goals and business priorities.
• Define success measures, governance models, and measurement frameworks.
• Advise on survey methodologies, program design, and listening best practices.
• Help organizations establish sustainable employee feedback strategies that drive continuous improvement.

People Science & Employee Experience Advisory

• Provide expertise in employee engagement, organizational psychology, and employee experience frameworks.
• Guide customers on research-driven approaches to employee listening and engagement.
• Interpret engagement data, benchmarks, and key drivers of employee experience.
• Explain and apply People Science principles to support workforce transformation initiatives.

Executive Insight Consulting

• Analyze employee feedback and identify organizational trends, opportunities, and risks.
• Translate complex data into clear, executive-level recommendations.
• Facilitate strategic discussions with senior leadership teams.
• Deliver executive presentations, insight reviews, and consultation sessions.
• Support leaders in developing action plans that improve employee and business outcomes.

Organizational Change & Adoption

• Advise customers on change management and organizational effectiveness strategies.
• Support leadership teams in building high-performing and engaged cultures.
• Help organizations move beyond measurement toward meaningful behavioral and organizational change.
• Enable managers and leaders to create accountability and drive action from employee feedback.

Viva Glint Advisory

• Act as a strategic advisor on Microsoft Viva Glint capabilities and employee listening best practices.
• Guide customers on engagement programs, reporting, benchmarking, action planning, and Employee Experience strategy.
• Support customers in maximizing the value of Viva Glint as part of their overall listening strategy.
• While deep technical implementation is not required, the consultant should understand how Viva Glint supports employee engagement and organizational transformation objectives.

Ideal Candidate:

We are looking for professionals with experience in one or more of the following areas:

• Organizational Psychology
• Industrial/Organizational Psychology
• Employee Experience Consulting
• People Analytics
• HR Transformation
• Organizational Development
• Workforce Strategy
• Change Management

Preferred Experience:

• Leading enterprise employee listening or engagement programs.
• Advising C-suite executives, including CEOs, CHROs, and senior HR leaders.
• Facilitating executive workshops and leadership sessions.
• Delivering strategic consulting engagements within large organizations.
• Presenting insights and recommendations to executive audiences.
• Connecting employee experience initiatives to measurable business outcomes.

Required Skills & Competencies:

Strategic Consulting

• Executive presence and strong stakeholder management skills.
• Ability to influence senior leaders and build trusted advisor relationships.
• Strong business acumen and strategic thinking.

People Science Expertise

• Employee engagement and experience methodologies.
• Survey design and measurement strategies.
• Research methods and data interpretation.
• Benchmark analysis and employee listening best practices.

Executive Communication

• Comfortable presenting to C-suite audiences.
• Strong workshop facilitation and storytelling skills.
• Ability to challenge perspectives constructively using data and research.

Organizational Change

• Change management and organizational effectiveness.
• Culture transformation initiatives.
• Leadership development and manager enablement.
• Action planning and adoption frameworks.

The successful candidate will be capable of independently leading:

• Vision & Strategy Workshops
• Employee Listening Program Design
• Executive Consultations
• Survey Insight Reviews
• Employee Experience Advisory Engagements
• Organizational Change and Action Planning Discussions

The ideal candidate combines:

• 40% People Science & Organizational Psychology
• 30% Executive Consulting
• 20% Employee Experience Strategy
• 10% Viva Glint Expertise

and is capable of serving as a strategic advisor who helps organizations transform employee feedback into measurable business impact.

Location:

UK, Work at Home, GB

Language Requirements:

Time Type: