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Job Category

Customer Success

Job Details

About Salesforce

Salesforce is the #1 AI CRM, where humans with agents drive customer success together. Here, ambition meets action. Tech meets trust. And innovation isn’t a buzzword — it’s a way of life. The world of work as we know it is changing and we're looking for Trailblazers who are passionate about bettering business and the world through AI, driving innovation, and keeping Salesforce's core values at the heart of it all.

Ready to level-up your career at the company leading workforce transformation in the agentic era? You’re in the right place! Agentforce is the future of AI, and you are the future of Salesforce.

The Salesforce Success Sales team is seeking an enthusiastic Sales Executive to join our AMER team. This role will be supporting our AMER business to position and sell our Premier Success Plan to our customers. This individual will ensure our most meaningful customers invest in the appropriate support offering and resource mix. This is a sales role, and the primary measurement of success will be target attainment along with YoY growth in Signature revenue.

The role will engage with sales teams to identify target accounts, scope opportunities, and position the value proposition for Signature with internal and external stakeholders. You will be part of the sales account team, and it is your responsibility to work closely with sales leaders to build pipeline and drive ACV.
This is an exciting opportunity to combine consultative selling with strategic partnership, working alongside talented sales teams across AMER's organization.

Responsibilities:

• Achieve and exceed targets for Premier Success plans across bookings, attach, upgrades, and conversions.
• Build relationships with Sales leadership, including SVPs, AVPs and RVPs, to review territory performance and identify strategies and opportunities for Premier sales.
• Provide deal support for Premier Success including customer facing calls.
• Accurate weekly, monthly and quarterly forecasting and revenue delivery.
• Drive internal sales enablement programs, including content creation and delivering internal training.
• Evangelize Premier Success internally and externally, and serve as the subject matter expert.
• Travel up to 25%

Required Experience:

• 7+ years experience in Sales carrying a quota with a proven track record of success
• Additional experience in professional services or customer success is a plus
• Experience with CRM applications (Salesforce experience is a plus, but we'll help you build product expertise)
• Demonstrated track record of self-starting, risk-taking, and ability to influence without authority

Required Skills:

• Strong written and verbal communication skills
• Executive-level communication and interpersonal skills
• Strong presentation skills required including the ability to adapt style based on audience and present complex ideas
• Ability to prioritize, multi-task, and perform effectively under pressure
• Great attention to detail, with strong analytical and problem solving skills
• Experience with complex, escalated customer situations, ability to navigate large organizations and gain executive level buy-in
• Knowledge of Salesforce product and platform features, capabilities, and best use.

Attributes:

• High energy, outgoing, positive attitude and ability to motivate others
• Results-driven, tenacious, driven to succeed in a fast-paced environment
• Collaborative and consultative work style
• Ability to learn quickly and adapt to change

Unleash Your Potential

When you join Salesforce, you’ll be limitless in all areas of your life. Our benefits and resources support you to find balance and be your best, and our AI agents accelerate your impact so you can do your best. Together, we’ll bring the power of Agentforce to organizations of all sizes and deliver amazing experiences that customers love. Apply today to not only shape the future — but to redefine what’s possible — for yourself, for AI, and the world.

Accommodations

If you need a reasonable accommodation during the application or the recruiting process, please submit a request via this Accommodations Request Form.

Please note that Salesforce uses artificial intelligence (AI) tools to help our recruiters assess and evaluate candidates’ resumes and qualifications throughout the recruiting process. Humans will always make any candidate selection and hiring decisions. Please see our Candidate Privacy Statement for more information about how we use your personal data and your rights, including with regard to use of AI tools and opt out options.

Posting Statement

Salesforce is an equal opportunity employer and maintains a policy of non-discrimination with all employees and applicants for employment. What does that mean exactly? It means that at Salesforce, we believe in equality for all. And we believe we can lead the path to equality in part by creating a workplace that’s inclusive, and free from discrimination. Know your rights: workplace discrimination is illegal. Any employee or potential employee will be assessed on the basis of merit, competence and qualifications – without regard to race, religion, color, national origin, sex, sexual orientation, gender expression or identity, transgender status, age, disability, veteran or marital status, political viewpoint, or other classifications protected by law. This policy applies to current and prospective employees, no matter where they are in their Salesforce employment journey. It also applies to recruiting, hiring, job assignment, compensation, promotion, benefits, training, assessment of job performance, discipline, termination, and everything in between. Recruiting, hiring, and promotion decisions at Salesforce are fair and based on merit. The same goes for compensation, benefits, promotions, transfers, reduction in workforce, recall, training, and education.

In the United States, compensation offered will be determined by factors such as location, job level, job-related knowledge, skills, and experience. Certain roles may be eligible for incentive compensation, equity, and benefits. Salesforce offers a variety of benefits to help you live well including: time off programs, medical, dental, vision, mental health support, paid parental leave, life and disability insurance, 401(k), and an employee stock purchasing program. More details about company benefits can be found at the following link: https://www.salesforcebenefits.com.Pursuant to the San Francisco Fair Chance Ordinance and the Los Angeles Fair Chance Initiative for Hiring, Salesforce will consider for employment qualified applicants with arrest and conviction records.

At Salesforce, we believe in equitable compensation practices that reflect the dynamic nature of labor markets across various regions. The typical base salary range for this position is $89,950 - $120,330 annually There is a different range applicable to specific work locations. In California and New York, and select cities in the metropolitan areas of Boston, Chicago, Seattle, and Washington DC, the base pay range for this role in those locations is $98,910 - $132,300 per year. Your recruiter can share more about the specific salary range for the job location during the hiring process. The range represents base salary only, and does not include company bonus, incentive for sales roles, equity or benefits, as applicable.