Job Description:

At Bank of America, we are guided by a common purpose to help make financial lives better through the power of every connection. We do this by driving Responsible Growth and delivering for our clients, teammates, communities and shareholders every day.

Being a Great Place to Work and providing a culture of caring is core to how we drive Responsible Growth. We are intentional about fostering an inclusive workplace where every teammate has the opportunity to succeed, build a career and contribute to our shared success. This includes attracting and developing exceptional talent, recognizing and rewarding performance, and supporting our teammates’ physical, emotional, and financial wellness through affordable, competitive and flexible benefits.

We value the unique perspectives individuals bring from all backgrounds and career paths - whether shaped by military service, community college education, or a wide range of work and life experiences. These journeys foster resilience, leadership and innovation, strengthening our workforce and positively impact the communities we serve.

Bank of America is committed to an in-office culture that supports collaboration, engagement, and career development. Our approach includes clear in-office expectations, while providing an appropriate level of flexibility based on role-specific responsibilities and business needs.

Internal employees who are currently working from home are still eligible to apply. However, if selected for the role, you may be required to work onsite in accordance with the workplace excellence policy.

At Bank of America, you can build a successful career with opportunities to learn, grow, and make an impact. Join us!

Job Description:
This job is responsible for developing and executing strategies that drive client experience and relationships, and operational excellence at the region, market, and financial center levels. Key responsibilities include focusing on developing and executing client and region strategies to drive operational excellence and relationship strengthening strategies, adhering to regulatory, securities and compliance laws, and procedures. Job expectations include strategizing, integrating, and executing and coaching and developing leaders.

Responsibilities:

• Breaks down barriers to create a more inclusive environment that supports company Opportunity and Inclusion objectives
• Challenges end-to-end process efficiency and effectiveness, champions data driven decision-making and works to remove obstacles to optimize operations
• Contributes to enterprise strategy and influences messaging to connect team contributions to business purpose, results, and success
• Inspects and challenges risk controls, governance, and culture to ensure the timely identification, escalation, debate, and remediation of risk across the organization
• Coaches to sustain and elevate organizational performance while differentiating to ensure pay for performance
• Allocates and manages resources across the organization to drive short and long-term profitability
• Utilizes organizational resources to deliver the full range of the bank’s capabilities to meet client needs and to gain competitive advantage

Managerial Responsibilities:
This position may also have responsibilities for managing associates. At Bank of America, all managers at this level demonstrate the following responsibilities, in addition to those specific to the role, listed above.

• Opportunity & Inclusion Champion: Breaks down barriers to create a more inclusive environment that supports company Great Place to Work goals.
• Manager of Process & Data: Challenges end-to-end process efficiency and effectiveness, champion data driven decision-making and removes obstacles to optimize operations.
• Enterprise Advocate & Communicator: Contributes to enterprise strategy and influence messaging to connect team contributions to business purpose, results, and success.
• Risk Manager: Inspects and challenges risk controls, governance and culture to ensure the timely identification, escalation, debate and remediation of risk across the organization.
• People Manager & Coach: Coaches to sustain and elevates organizational performance while differentiating to ensure pay for performance.
• Financial Steward: Efficiently allocates and manages resources across the organization to drive short and long term profitability.
• Enterprise Talent Leader: Inspects and manages the health of the bench to ensure succession for the organization, while supporting enterprise talent needs.
• Driver of Business Outcomes: Mobilizes organizational resources to deliver the full range of the bank’s capabilities to meet client needs and to gain competitive advantage.

Required Qualifications:

• 10+ years of management experience
• Experience managing large geography and multi-state teams
• Proactively builds trusted relationships with key partners/clients
• Ability to be a change agent and work in a fast-paced environment
• Experience managing region strategy and controlling a budget
• Can quickly learn partner’s business, priorities and challenges and execute
• Can attract, recruit and retain an effective management team
• Exercises sound judgment and experience to make timely and effective decisions
• Projects enthusiasm, optimism and determination
• Communicates clearly and effectively at all levels
• Communicates strategic business plans and tactical goals to team members
• Travel required: Will vary depending on geography

Desired Qualifications:

• Bachelor’s Degree in related field
• Experience managing other managers

Skills:

• Coaching
• Customer and Client Focus
• Leadership Development
• Risk Management
• Talent Development
• Business Operations Management
• Customer Service Management
• Decision Making
• Executive Presence
• Sales Performance Management
• Critical Thinking
• Performance Management
• Process Performance Management
• Recruiting
• Result Orientation

Shift:

Hours Per Week: