Post-Event Shift Supervisor

• Organization: Florida Panthers Hockey Club
• Department: Housekeeping
• Reports To: Housekeeping Manager
• FLSA Status: Exempt (Salaried)
• Employment Type: Full-Time
• Location: Amerant Bank Arena, Sunrise, FL — On-Site
• Schedule: Flexibility required for evenings, weekends, and holidays based on event schedule and hockey season

Job Summary

The Post-Event Shift Supervisor is responsible for the training and oversight of post-event housekeeping staff, ensuring the timely and meticulous execution of custodial operations across Amerant Bank Arena. Responsibilities include proper use and handling of cleaning products, chemicals, and equipment, as well as inventory control and quality assurance. This position works closely with all departments at Amerant Bank Arena to ensure the best presentation of the facilities and an excellent impression for guests.

Essential Duties & Responsibilities

• Manage time and operations for post-event in-house staff and support Alliance staff during post-event shifts
• Manage post-event shift supplies
• Train post-event staff on and ensure proper use and handling of cleaning products, chemicals, supplies, and equipment; maintain Manufacturer Safety Data Sheets for all applicable products
• Interface and coordinate with outside vendors as needed
• Oversee the performance of custodial and maintenance duties including sweeping, mopping, shampooing, dusting, polishing, trash disposal, replacing light bulbs, window cleaning, and restocking of bathroom and other supplies
• Maintain all cleaning machinery and equipment in good and safe working order
• Conduct daily walkthroughs of the entire facility to ensure cleanliness standards are met and identify areas in need of improvement or repair; ensure prompt correction of all identified deficiencies
• Complete daily work orders as scheduled
• Maintain appropriate levels of sanitary, cleaning, and other supplies; create and maintain effective inventory control systems to identify and address potential loss or theft and implement corrective measures
• Assist in the preparation of annual budgets as they relate to areas of responsibility
• Review monthly financials, forecasting, and expense analysis with the Director of Operations and General Manager
• Follow safety procedures and maintain a safe work environment at all times
• Other duties as assigned

Qualifications

• Prior custodial or housekeeping experience preferred
• Strong work ethic, resilience, and empathy for teammates and guests
• Must understand and comply with company policies and procedures
• Responds positively to management direction
• Maintains a neat and professional appearance during work hours
• Strong listening skills with the ability to take and follow instructions accurately
• Able to work effectively in large crowds and fast-paced environments
• Excellent verbal communication and interpersonal skills
• Punctual, dependable, and reliable attendance required
• Able to lift up to 25 pounds without accommodation
• Strong organizational and time-management skills with high attention to detail
• Must be able to work evenings, weekends, and holidays

Work Environment

This position works in an arena where the noise level is generally high, crowd traffic is heavy, and temperatures are variable — often cold. Lights are bright or dark with occasional exposure to pyrotechnics.

Physical Demands

• Prolonged standing and walking, including moving between work sites over long distances
• Climbing ladders, stairs, scaffolding, and ramps
• Balancing on narrow, slippery, or moving surfaces
• Stooping, kneeling, crouching, and reaching in various directions
• Pushing, pulling, lifting, and grasping objects; lifting items from lower to higher positions requiring use of upper extremities and back muscles
• Repetitive motion of wrists, hands, and/or fingers
• Must be able to communicate clearly through talking and hearing at normal speaking levels

Position Type / Expected Hours of Work

This is a full-time, Exempt (Salaried) position requiring flexible scheduling. Work hours may include nights, weekends, and holidays based on operational and event needs.