Job Summary :

The Director of Ambulatory Surgery Physician Practices provides strategic, operational, and business leadership for all ambulatory surgery practices across Hendricks Regional Health. In partnership with the Chief Ambulatory Officer, physician medical directors, and clinical and operational leaders, this role translates organizational priorities into coordinated plans that advance patient access, quality, safety, exceptional patient experiences, and sustainable growth. The Director aligns multi-site practice operations, standardized workflows, workforce planning, financial stewardship, and resource utilization while coordinating care and operations with multiple operating rooms and endoscopy areas. This role builds collaborative physician, nursing, and cross-functional partnerships, establishes goals and accountability, monitors financial and operational performance, and drives continuous improvement in alignment with network values, policies, and regulatory requirements.

Job Description

Servant Leadership: Hendricks Regional Health embraces a servant leadership philosophy by putting the needs of patients, employees, and the community above their own. We strongly believe to provide exceptional healthcare services we need exceptional leaders. A Hendricks leader humbly puts the needs of others first and provides focus and direction to those they have the privilege of leading. They demonstrate compassion in all interactions and are deeply invested in the growth and development of others.

 

Prerequisite Skills:

• Ability to develop a clear, realistic, and actionable vision, as well as provide results-oriented strategic and systems leadership
• Ability to effectively and credibly interact with, and influence external and internal constituencies with sensitivities for relationship and political dynamics
• Ability to develop high performing surgical practices; with teamwork, service excellence and safe and high-quality outcomes as its hallmark.
• Demonstrated drive to meet patients’, physicians’, and associates’ needs
• Ability to learn quickly and determine critical success factors for optimal performance and profitable growth.
• Working knowledge of healthcare strategy, operations, managed care, and physician relations
• Must be able to communicate with others verbally and in written format including presentation and facilitation skills consistent with executive-level leadership
• Must be able to travel to other facilities on/off campus
• Must be able to utilize keyboard and telephone

 

Essential Responsibilities:

The following functions describe the essential duties of this role. Individuals in this role may not perform all these duties, or may perform additional, related duties not listed here.

1. Partners with physician medical directors and the Chief Ambulatory Officer to develop and execute the overall strategy for all ambulatory surgery practices across Hendricks Regional Health.

2. Develops and maintains effective relationships with operational, clinical, and support leaders to align practice operations with organizational priorities and resolve cross-departmental barriers.

3. Leads, coordinates, and directs all ambulatory surgery practices across network sites, aligning daily operations, patient access, staffing, resource utilization, and patient experience.

4. Provides leadership and direction in partnership with physician medical directors, the Chief Ambulatory Officer, and applicable operational councils to translate strategic priorities into consistent operational plans and accountabilities across ambulatory surgery practices.

5. Collaborates with practice and service line teams to design, develop, implement, and evaluate services and standardized workflows that improve access, operational efficiency, cost effectiveness, and a consistently exceptional patient experience across the system.

6. Participates in the development and implementation of three-year strategic and annual business plans for all ambulatory surgery practices, aligning growth, capacity, access, and resource needs with system priorities and monitoring progress toward established goals.

7. Partners with finance and operational leaders to develop and monitor budgets, analyze financial and operational performance, evaluate equipment and resource needs, and recommend improvements in productivity, cost of care, and network-wide standardization where appropriate.

8. Builds strong partnerships with associates, leaders, and physicians to establish shared priorities, facilitate communication, address operational needs, and foster trust and accountability.

9. Champions Hendricks Regional Health’s Patients First commitment and reputation by partnering with clinical and operational teams to advance quality, safety, service, care coordination, and continuous improvement across all areas of responsibility.

10. Coordinates care and operations across ambulatory surgery practices, multiple operating rooms, and endoscopy areas in partnership with physicians, nursing director, anesthesia, and procedural leaders to align scheduling, patient readiness, care transitions, capacity, and resource utilization.

11. Serves on or chairs committees, councils, and task forces as assigned by senior leadership, representing ambulatory surgery practices and facilitating cross-functional initiatives and follow-through.

12. Partners with operational leadership, human resources, and physician leaders to coordinate workforce planning, recruitment, onboarding, leadership development, and retention in support of ambulatory surgery practice needs and growth.

13. Leads all areas of responsibility with strong business ethics, integrity, and stewardship; models and promotes network values and supports compliance with applicable organizational policies and regulatory requirements.

Education and/or Experience:

·         Master's Degree with commensurate executive level of experience.

·         Must have a minimum of five (5) years of progressive leadership experience with at least three (3) years in a related area preferred; multi-site experience preferred.

Please note this job description is not designed to cover or contain a comprehensive listing of activities, duties or responsibilities that are required of the associate for this job. Duties, responsibilities and activities may change at any time with or without notice

Work Shift :

Day Shift (United States of America)

Scheduled Weekly Hours :

40