About Our Company

We’re a physician-led, patient-centric network committed to simplifying health care and bringing a more connected kind of care.

Our primary, multispecialty, and urgent care providers serve millions of patients in traditional practices, patients' homes and virtually through VillageMD and our operating companies Village Medical, Village Medical at Home, Summit Health, CityMD, and Starling Physicians.

When you join our team, you become part of a compassionate community of people who work hard every day to make health care better for all. We are innovating value-based care and leveraging integrated applications, population insights and staffing expertise to ensure all patients have access to high-quality, connected care services that provide better outcomes at a reduced total cost of care.

Please Note: We will only contact candidates regarding your applications from one of the following domains: @summithealth.com, @citymd.net, @villagemd.com, @villagemedical.com, @westmedgroup.com, @starlingphysicians.com, or @bmctotalcare.com.

Job Description

Job Summary 

Phlebotomists are required to perform phlebotomy functions, specimen processing, order entry, order supplies as well as other duties as assigned. Critical thinking, being able to multi-task, and maintain accuracy during periods of frequent interruptions in a fast-paced environment. Staff maybe required to work at all local Summit Health laboratory locations. 

Essential Functions 

• Perform phlebotomy procedures and specimen collection following the standards of practice while working within the boundaries of the phlebotomy scope of practice. 

• Follows established procedures for patient identification, specimen collection and labeling. 

• Meets all competency requirements and training timelines.    

• Accurately answer internal/external customer’s questions for proper ordering, collection, and troubleshooting of multiple sample types. 

• Performs drug screen collection. 

• Utilize laboratory computer system to obtain demographics, perform order entry, enter pertinent clinical information, generate barcode labels and ensure tracking of each test ordered and each specimen collected and/or received. 

• Checks patients in and orders lab tests into the Laboratory Information System. 

• Verify patient insurance and demographics. 

• Participates in the, faxing, phoning and delivery of results. 

• Aids in the training of new hires, students and non-lab Summit Health employees 

• Cleans equipment and maintains overall neatness and supplies of the laboratory. 

• Responsible for conducting specimen processing according to established policy and procedure within the department.  

• Assesses specimen integrity and prepares, package and arranges for transport of specimens appropriately. 

• Centrifuge, aliquot, separate, freeze, refrigerate for handle specimens as required to maintain specimen integrity according to the requirements meeting standard timeframes. 

• Complete appropriate forms when applicable. 

• Uses of multiple resources to track and trouble shoot specimen issues. 

• Preforms waived testing according to policies and procedure. Ensure Point of Care compliance and training. 

• Maintains proficiency test records and samples. 

• Conducts quality control testing on schedule. 

• Perform QA checks and reports any variances to the laboratory supervisor. 

Education, Certification, Computer and Training Requirements:  

• High school diploma or equivalent required.  

• One year of phlebotomy experience and drug screen collection preferred.  

• Phlebotomy Technician Certification through the National Health Career Association (NHA) required, if not held at time of hire certification must be obtained within 12 months of start date for continued employment. 

• Knowledge of medical terminology, HIPAA guidelines and laboratory requirements to include skills in phlebotomy techniques with adult, pediatric, and geriatric patients, computer/data entry skills and phone etiquette are required. 

• Attentions to detail, ability to critically think, multitask, and maintain accuracy during periods of frequent interruptions in a fast-paced environment.   

• Consistently demonstrate the ability to communicate in a clear and effective manner and read/follow procedures accurately.  

• Strong leadership skills are preferred. 

About Our Commitment

Total Rewards at VillageMD

Our team members are essential to our mission to reshape healthcare through the power of connection. VillageMD highly values the critical role that health and wellness play in the lives of our team members and their families.  Participation in VillageMD’s benefit platform includes Medical, Dental, Life, Disability, Vision, FSA coverages and a 401k savings plan.

Equal Opportunity Employer

Our Company provides equal employment opportunities (EEO) to all employees and applicants for employment without regard to, and does not discriminate on the basis of, race, color, religion, creed, gender/sex, sexual orientation, gender identity and expression (including transgender status), national origin, ancestry, citizenship status, age, disability, genetic information, marital status, pregnancy, military status, veteran status, or any other characteristic protected by applicable federal, state, and local laws.

Safety Disclaimer

Our Company cares about the safety of our employees and applicants. Our Company does not use chat rooms for job searches or communications. Our Company will never request personal information via informal chat platforms or unsecure email. Our Company will never ask for money or an exchange of money, banking or other personal information prior to the in-person interview. Be aware of potential scams while job seeking. Interviews are conducted at select Our Company locations during regular business hours only. For information on job scams, visit, https://www.consumer.ftc.gov/JobScams or file a complaint at https://www.ftccomplaintassistant.gov/.