POSITION SUMMARY:

The Pharmacy Fulfillment Technician is responsible for providing pharmacy services which include, but are not limited to, preparing and distributing pharmaceuticals, maintaining pharmacy records, packaging and shipping medications and operating/monitoring pharmacy automated technology systems,. The Pharmacy Fulfillment Technician works under the direct supervision of the Pharmacists and/or the Pharmacy Technician Supervisor to ensure delivery of high quality patient focused pharmacy service.

Position: Pharmacy Fulfillment Technician       

Department: Mail Order Pharmacy

Schedule: Full Time, Evenings M-F 12:30-9pm

ESSENTIAL RESPONSIBILITIES / DUTIES

• Maintains and performs medication fulfillment related competencies for central fill, traditional, and specialty prescriptions.

  • Place completed prescription medication into appropriate packing container and use associated supplies to ensure product integrity is maintained throughout the shipping process. This process shall include but is not limited to preparing contents for shipment by weighing, labeling, and recording information about each package within the shipping software.

  • Responsible for ensuring that packages make it safely to their destination by securely sealing each container. Must be able to use hand tools, adhesives, padding, and other products to protect package contents following approved guidelines regarding proper packaging.

  • Follows URAC standard and regulations for fulfillment and distribution of specialty drugs.

  • Must ensure shipping patient/clinic mailing/destination address label is accurate to ensure package arrives at the designated locations within set time. 

• Under the direct supervision of a pharmacist and/or the Pharmacy Technician Supervisor, supports the department in the ethical practice of pharmacy on a daily basis by providing effective, appropriate, and safe pharmacy services.

  • Prepares prescription orders in a timely manner; retrieves, counts, measures and prepares medications as directed.  Ensures all work is checked by a pharmacist.

  • Supports the service needs of the pharmacist relative to pharmacy services and maximized patient care outcomes such as, ensuring the prescription is dispensed to the correct patient in a professional manner.  

• Communicates to pharmacists and/or pharmacy technician supervisor on malfunctioning equipment and unsafe working conditions.

• Maintains own professional and specialized competency,  including the following:

  • Assumes responsibility for participating in experiences necessary to ensure appropriate skill development and training.

  • Maintains and displays appropriate knowledge of developments in the field through continuing education, reviewing pertinent literature and/or by attending professional meetings.

  • Attends and participates in hospital and other management training and development workshops.

  • Must have/maintain registration with the Massachusetts Board of Pharmacy.

• Maintains excellent familiarity with appropriate department policies and procedures, including adhering to the following:

  • Adapts to changes in the departmental needs including but not limited to: offering assistance to other team members, floating, adjusting assignments, etc.

  • Maintains all designated medical information confidential as per established protocols.

  • Maintains work environment in a clean and orderly fashion.

  • Conforms to hospital standards of performance and conduct, including those pertaining to patient rights, so that the best possible customer service and patient care may be provided.

  • Utilizes hospital’s behavioral standards as the basis for decision making and to support the department and the hospital’s mission and goals.

  • Follows established hospital infection control and safety procedures.

• Adheres to all of BMC’s RESPECT behavioral standards

(The above statements in this job description are intended to depict the general nature and level of work assigned to the employee(s) in this job.  The above is not intended to represent an exhaustive list of accountable duties and responsibilities required).

JOB REQUIREMENTS

EDUCATION:

• Requires a high school diploma (or State accepted equivalency).

CERTIFICATES, LICENSES, REGISTRATIONS REQUIRED:

• Must be registered as a Pharmacy Technician with the MA Board of Pharmacy by the hire date (Pharmacy Interns are not required to hold CPhT certification)

• Must also have national certification from Pharmacy Tech Certification Board (PTCB) or Exam of Certified Pharmacy Techs (exCPT), or within 6 months from start date

• Pharmacy students who have completed 2 years of education in an approved college/school of pharmacy are eligible for pharmacy internship, and may be waived for the required experience

• 6 months - 1 year of work experience preferred

KNOWLEDGE AND SKILLS:

• Work requires effective interpersonal skills to interact appropriately with hospital staff, patients, families/visitors, physicians, colleagues, and others.

• Ability to speak the English language, read, interpret and follow complicated verbal and written instruction with precision, accuracy and dependability.

• Ability to multi-task, prioritize essential tasks and meet deadlines.

• Math skills required; ability to perform work accurately and pay high attention to details, including being able to perform basic mathematical functions (addition, subtraction, multiplication, division, ratios/proportions).

• Basic computer proficiency inclusive of ability to access, enter, and interpret computerized data/information.

• Must maintain the required level of competency to perform the essential duties and responsibilities.

Compensation Range:

This range offers an estimate based on the minimum job qualifications. However, our approach to determining base pay is comprehensive, and a broad range of factors is considered when making an offer. This includes education, experience, skills, and certifications/licensures as they directly relate to position requirements; as well as business/organizational needs, internal equity, and market-competitiveness. In addition, BMCHS offers generous total compensation that includes, but is not limited to, benefits (medical, dental, vision, pharmacy), discretionary annual bonuses and merit increases, Flexible Spending Accounts, 403(b) savings matches, paid time off, career advancement opportunities, and resources to support employee and family well-being. 

NOTE: This range is based on Boston-area data, and is subject to modification based on geographic location.

Equal Opportunity Employer/Disabled/Veterans

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