Jobs Companies Ahschc Patient Services Representative (Cantonese)

Über diese Patient Services Representative (Cantonese) Stelle bei Ahschc

Ahschc · Vor Ort · Oakland, CA
Asian Health Services, founded in 1974, provides medical, dental, and behavioral health services to more than 50,000 patients. Our approach to well-being focuses on “whole patient health” for all. We go beyond our clinic walls and invest in our community’s overall health. We know that income, housing, and environmental struggles lie at the heart of poor health. That’s why we also address food insecurity, youth leadership, and culturally competent care while working towards supporting safer streets and vibrant communities.

 
Job Summary: 
The Patient Services Representative (PSR) performs all the administrative services relating to the checking in and checking out of patients and provides general support services for the unit as described herein.  Thus, the PSR plays a key role in creating and maintaining a welcoming environment for patients; ensuring efficient and expedient patient flow, and implementing providers’ follow-up instructions with the patients.  
 
Note: Applicants must meet the minimum language requirements to be considered. Please review these requirements carefully before applying. Applications that do not meet these criteria will not be considered.

Essential Job Functions

  • Greets and registers patients.
  • Follows up and carries out insurance verification and policy requirements, updates system information, verifies the financial status of patients, and provides fee information.
  • Answers incoming phone calls. Responsible for responding to patient telephone calls for changing appointments and rescheduling patient appointments when a provider is out.
  • Collects and posts payments as needed.
  • Provides general information (e.g., client limits of insurance and payment responsibilities of the client for services) and assistance to all visitors in the waiting room.
  • Schedules appointments as needed; maintains the appointment reminder notification system for patients needing to be scheduled for follow-up appointments. 
  • Rotates through various components (e.g., PEDS, Radiology/Allied Health, adults, lobby, and ARC).
  • Process referrals for patients, explain procedures, and input the referral into the electronic health records system.
  • Follow through with no-show patients per protocol. 
  • Provides patient information to the nursing staff for medication refills.
  • Participates in the orientation and training of new staff.
  • Reviews inbox daily and responds to tasks and PTAs in the electronic health records system.
  • Provides backup for other support services functions as needed. 
  • Other duties that the supervisor might require.
  • Minimum Qualifications

  • High school diploma or GED required and two years’ work-related experience in a clinic setting; or equivalent combination of education and experience 
  • Required: Ability to speak and write in Cantonese
  • Preferred Qualifications

  • Commitment to working in the Asian community, to community health care with familiarity with community health clinics preferred.
  • Plus: Ability to speak and write Mandarin

  • Benefits That Support You
    We're committed to supporting our team's well-being. Our comprehensive benefits package includes:

    Health & Wellness

    • 100% employer-paid Medical, Dental & Vision coverage
    • Acupuncture & Chiropractic coverage

    Time Off

    • 12 vacation days
    • 12 sick days
    • 12 paid holidays + 3 floating holidays (additional flexible days you can use anytime)

    Financial & Retirement

    • 403(b) with 3% employer contribution + up to 2% match
    • Flexible Spending Account (FSA) & Dependent Care Assistance

    Additional Support

    • Commuter benefits
    • Long-Term Disability Insurance
     
     
     
    Please note: We are not seeking support from staffing agencies at this time. Direct applicants only.
    Bereit, sich bei Ahschc zu bewerben?
    Bei Ahschc bewerben

    Ähnliche Jobs

    Registrieren für Vorschläge, die auf die von Ihnen geöffneten Jobs und gespeicherten Suchen zugeschnitten sind.

    Mehr Jobs bei Ahschc

    Alle Jobs bei Ahschc ansehen →

    Jetzt bewerben
    🤖

    Moment — langsam

    JobsRadar wurde für echte Menschen gebaut, die eine schwere Zeit bei der Jobsuche haben — nicht für automatisierte Anfragen. Sie klicken viel zu schnell und sind jetzt vorübergehend blockiert.

    Kommen Sie später wieder. Wenn Sie wirklich auf Jobsuche sind, stehen wir hinter Ihnen — verhalten Sie sich einfach wie ein Mensch.

    Catch your next role the second it’s posted.

    Create a free account and we’ll watch the boards for you — the instant a job matches your search, it lands in your inbox or Telegram. No digging, no refreshing.

    Create free account

    Free forever · takes 30 seconds · already have one?

    Verschaffe dir einen Vorsprung bei der Jobsuche.

    Tritt unserem Telegram-Kanal bei für das, was dir hilft, die Stelle zu bekommen — Gehaltsbenchmarks, den wöchentlichen Marktpuls und neue Feature-Drops. Kein Spam, nur Signal.

    Dem Kanal beitreten — kostenlos