DUTIES

SUMMARY

Facilitates communication between parties who speak two different languages, English and Spanish. They will do this by interpreting, translating, and re-communicating both verbal and written messages from one language into another.

ESSENTIAL DUTIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Translates verbal and written communication, in a respectful sensitive manner, to facilitate provision of behavioral health and wellness services.

ADDITIONAL DUTIES

• Sets up, and files health information documents under supervision; copies, sorts, faxes, collates, and retrieves documents.

• Enters data into the computer ensuring accuracy and completeness; prepares and distributes routine reports.

• Calls for repairs/maintenance of office equipment such as copier, fax, telephone, or computer.

• Supports the front office reception area as needed. Acts as receptionist for department, greeting and directing visitors, answering and forwarding telephone calls, assisting in the general operations of facilities including maintenance, resolving operational issues, scheduling conference/training rooms, housekeeping, safety and security.

• Other duties and special projects as assigned.

SUPERVISORY RESPONSIBILITIES

• This job has no supervisory responsibilities.

QUALIFICATIONS

EDUCATION & EXPERIENCE

• Previous experience in translation abilities as preferred.

• Previous experience working in the social service field preferred.

• High school diploma or general education degree (GED) required.

OTHER QUALIFICATIONS

• Required to demonstrate translation abilities by passing a bilingual test.

• Data entry skills.

• Ability to multi-task.

• Extremely organized.

• Ability to work toward a common goal.

• Ability to be flexible in a changing environment.

• Ability to establish and maintain routine files, records, and official documents.

• Ability to handle confidential information. 

• Maintains patient privacy, including protecting the confidentiality, safeguarding the integrity and availability, and limiting the use and disclosure of patient Protected Health Information (PHI) to authorized individuals and entities.

• Participates in, conducts, and sustains performance quality improvement activities according to designated role and responsibilities.

• Sensitivity to service population’s cultural and socioeconomic characteristics.

• Excellent verbal and written communication skills.

CERTIFICATES, LICENSES, REGISTRATIONS

• Pass bilingual speaking test upon hire.

COMPUTER SKILLS

• Must have intermediate knowledge of computer programs in a Windows environment, including Word, Excel, Teams, and Outlook.

VISION REQUIREMENTS

• No special vision requirements.

NOISE LEVEL

• Moderate noise

REQUIRED TRAINING

• New Hire Orientation

• AB-1343: Sexual Harassment Prevention training

• Mandated Reporter

• Timekeeping & Attendance

COMPENSATION:

In accordance with California law, the expected pay range for this position is included in this posting.  The actual compensation will be determined based on factors permitted by law. New hires will be offered a salary at the starting point of the range to maintain internal inequity and allow opportunity for future salary growth. CII salaries are determined based on comprehensive internal and external market analysis, as well as the skills, education, and experience relevant to each position.

BENEFITS: 

• Generous paid PTO, plus 10 paid holidays and CII is closed between Christmas and New Year 

• Excellent medical, dental, and vision insurance for eligible employees and qualified dependents

• 403b Retirement Plan with employer contribution for eligible employees

• Up to $4,500 in tuition reimbursement per calendar year

• Eligible for the Public Service Loan Forgiveness program 

• Flexible Spending Account (FSA) & Health Savings Account (HSA)

• Employer paid Life and AD&D Insurance 

• Voluntary Supplemental Insurance 

• Opportunity for growth & advancement 

• Professional development & continued training 

• Team building & bonding through company sponsored events & activities

CONTINGENCIES: 

• Influenza immunization or declination

• COVID-19, MMR and Tdap immunizations

• Education verification

• Reference check

• Background fingerprint clearance (FBI, DOJ, CACI) conducted by the California Department of Social Services 

• Drug and alcohol screening

• Tuberculosis screening