DUTIES

SUMMARY

Provides direct services by utilizing their own life experiences to support, engage, and motivate caregivers towards the identified goals.

ESSENTIAL DUTIES

To perform this job successfully, an individual must be able to perform each essential duty satisfactorily. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Partners with parents and caregivers to help them learn to provide the support to the children under their care to optimize their healthy social and emotional development.

• Serves as a contact for the caregivers to learn about community and CII resources that would benefit the growth of children and families

• Maintains a resource directory for CII and other community programs and resources

• Encourages parent/caregiver participation in group life skills sessions, support groups and related training/support programs.

• Maintains appropriate case notes and other records as required.

• Assists caregivers to effectively resolve family grievances and crisis situations.

• Assists caregivers in navigating various services and supports within their community.

ADDITIONAL DUTIES

• Other duties and special projects as assigned.

SUPERVISORY RESPONSIBILITIES

• This job has no supervisory responsibilities.

QUALIFICATIONS

EDUCATION & EXPERIENCE

• This position requires an individual with personal experience with their own child in the child welfare, mental health, or juvenile justice system.

• High school diploma or general education degree (GED) preferred.

OTHER QUALIFICATIONS

• Possesses a valid driver's license and state-required auto insurance.

• Required to travel extensively to sites (> 50% of the time).

• Bilingual Spanish & English speaking preferred.

• Ability to handle confidential information. 

• Maintains patient privacy, including protecting the confidentiality, safeguarding the integrity and availability, and limiting the use and disclosure of patient Protected Health Information (PHI) to authorized individuals and entities.

• Participates in, conducts, and sustains performance quality improvement activities according to designated role and responsibilities.

• Sensitivity to service population’s cultural and socioeconomic characteristics.

• Excellent verbal and written communication skills.

• Punctual and dependable attendance.

CERTIFICATES, LICENSES, REGISTRATIONS

• None required.

COMPUTER SKILLS

• Must have working knowledge of computer programs in a Windows environment

• Database software

• Proficient in Electronic Health Records System

VISION REQUIREMENTS

• No special vision requirements.

NOISE LEVEL

• Moderate noise

REQUIRED TRAINING

• New Hire Orientation

• Mandated Reporter

COMPENSATION:

In accordance with California law, the expected pay range for this position is included in this posting.  The actual compensation will be determined based on factors permitted by law. New hires will be offered a salary at the starting point of the range to maintain internal inequity and allow opportunity for future salary growth. CII salaries are determined based on comprehensive internal and external market analysis, as well as the skills, education, and experience relevant to each position.

BENEFITS: 

• Generous paid PTO, plus 10 paid holidays and CII is closed between Christmas and New Year 

• Excellent medical, dental, and vision insurance for eligible employees and qualified dependents

• 403b Retirement Plan with employer contribution for eligible employees

• Up to $4,500 in tuition reimbursement per calendar year

• Eligible for the Public Service Loan Forgiveness program 

• Flexible Spending Account (FSA) & Health Savings Account (HSA)

• Employer paid Life and AD&D Insurance 

• Voluntary Supplemental Insurance 

• Opportunity for growth & advancement 

• Professional development & continued training 

• Team building & bonding through company sponsored events & activities

CONTINGENCIES: 

• Influenza immunization or declination

• COVID-19, MMR and Tdap immunizations

• Education verification

• Reference check

• Background fingerprint clearance (FBI, DOJ, CACI) conducted by the California Department of Social Services 

• Drug and alcohol screening

• Tuberculosis screening