Industry/Sector

Insurance

Specialism

Operations

Management Level

Manager

Job Description & Summary

The Opportunity

As a P&C Technical Solutions Architect you will lead client support work within our Advisory practice, bringing together operations consulting and customer service knowledge to help clients improve service operations, streamline processes, and introduce technology-enabled service models. In this Manager role, you will guide teams, coach junior staff, and take ownership of workstreams that support property and casualty insurance organizations with underwriting support, policy administration, claims, and servicing activities.

In this role at PwC, you will shape delivery across multiple priorities, review work for accuracy and consistency, and help teams address complex issues with clarity and sound judgment. You will also use your business knowledge and technology perspective to identify opportunities, communicate with stakeholders, and contribute to service improvement efforts across Guidewire and other industry platforms.

Responsibilities

- Leading P&C technology solution design efforts across customer service and policy administration workstreams
- Managing client engagements by translating business needs into system architecture, configuration, and deployment activities
- Guiding teams through application analysis, solution mapping, and implementation planning for Guidewire and non-Guidewire platforms
- Coordinating functional and technical discussions to align service models, workflows, and data requirements with insurance operations
- Reviewing solution deliverables, identifying gaps, and driving issue resolution across project timelines and workplans
- Mentoring team members in system design, process redesign, and issue analysis to strengthen delivery capability
- Leveraging business data analytics, customer insight, and process modeling to inform technology recommendations
- Supporting service delivery transformation by improving automation, digital tooling, and customer experience capabilities

What You Must Have

- At least a Bachelor's degree
- At least 5 years of experience

What Sets You Apart

- Preference for at least one of the following fields of study: Accounting, Actuarial Science, Analytics/Data Science, Biology/Biomedical Sciences, Business Administration/Management, Computer Science/Information Systems, Economics, Engineering, Finance, Financial Mathematics/Quantitative Finance, Health Administration/Public Health, Mathematics/Statistics, Operations/Supply Chain, Organizational Management/Behavior, Project/Technology Management, Psychology/Social Psychology, Risk Management/Insurance
- Demonstrating P&C insurance operations knowledge across underwriting and claims
- Applying Guidewire or other insurance platform implementation experience
- Managing client-facing workstreams across policy administration and servicing
- Coaching teams through process redesign and service delivery improvement
- Utilizing data analytics to identify operational opportunities and trends
- Validating quality, timelines, and deliverables across concurrent projects

Travel Requirements

Up to 60%

Job Posting End Date

The salary range for this position is: $99,000 - $232,000. Actual compensation within the range will be dependent upon the individual's skills, experience, qualifications and location, and applicable employment laws. All hired individuals are eligible for an annual discretionary bonus. PwC offers a wide range of benefits, including medical, dental, vision, 401k, holiday pay, vacation, personal and family sick leave, and more. To view our benefits at a glance, please visit the following link: https://pwc.to/benefits-at-a-glance

As PwC is an equal opportunity employer, all qualified applicants will receive consideration for employment at PwC without regard to race; color; religion; national origin; sex (including pregnancy, sexual orientation, and gender identity); age; disability; genetic information (including family medical history); veteran, marital, or citizenship status; or, any other status protected by law. 

PwC does not intend to hire experienced or entry level job seekers who will need, now or in the future, PwC sponsorship through the H-1B lottery, except as set forth within the following policy: https://pwc.to/H-1B-Lottery-Policy.

Learn more about how we work: https://pwc.to/how-we-work

For only those qualified applicants that are impacted by the Los Angeles County Fair Chance Ordinance for Employers, the Los Angeles' Fair Chance Initiative for Hiring Ordinance, the San Francisco Fair Chance Ordinance, San Diego County Fair Chance Ordinance, and the California Fair Chance Act, where applicable, arrest or conviction records will be considered for Employment in accordance with these laws.  At PwC, we recognize that conviction records may have a direct, adverse, and negative relationship to responsibilities such as accessing sensitive company or customer information, handling proprietary assets, or collaborating closely with team members. We evaluate these factors thoughtfully to establish a secure and trusted workplace for all.

Applications will be accepted until the position is filled or the posting is removed, unless otherwise set forth on the following webpage. Please visit this link for information about anticipated application deadlines: https://pwc.to/us-application-deadlines