Cytokinetics is a specialty cardiovascular biopharmaceutical company, building on its over 25 years of pioneering scientific innovations in muscle biology, and advancing a pipeline of potential new medicines for patients suffering from diseases of cardiac muscle dysfunction.

The OTC Manager is responsible for leading end-to-end Order-to-Cash operations (in partnership with the 3PL), including customer master data, order management, billing, collections, cash application, dispute management, credit management, and process improvement initiatives. The role ensures timely cash collection, minimizes bad debt exposure, and supports working capital objectives.

Duties and Responsibilities

Order to Cash Operations

• Manage end-to-end OTC processes across multiple countries or regions (in partnership with the 3PL). Process all required journal entries during the month-end closure period and provide proper balance sheet account reconciliations, including open accounts receivable positions.

• Ensure compliance with company policies, internal controls, SOX requirements, and accounting standards.

• Drive process improvements and automation initiatives.

• Manage VAT Finished Goods shipments/transactions for all existing shipping lanes and cross-country interactions.

• Prepare monthly reports with position overview on customer, country and product level. Collaborate with US Finance team on all questions related to booked entries.

Working Capital & Cash Flow

• Drive reduction in Days Sales Outstanding (DSO).

• Improve collection effectiveness and overdue debt performance.

• Monitor cash forecasting and collection targets.

• Reduce bad debt and write-offs.

• Reconcile open cash position against customer by country and sku.

Stakeholder Management

• Partner with Commercial, Sales, Customer Service, Supply Chain, FP&A, and Accounting teams.

• Act as escalation point for key customer disputes and collection issues.

• Build relationships with strategic customers and external partners.

Qualifications

• Bachelor degree required.

• 7-10 years relevant experience.

• ERP experience (Oracle).

• Advanced Excel

This is a contractor role with the potential to convert to an FTE position after 6–12 months.

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Pay Range:

Our employees come from different backgrounds, and we celebrate those differences. We are looking for the best candidates for our open roles, but do not expect applicants to meet every qualification in order to be considered. If you are excited about what you could accomplish at Cytokinetics and believe you can add value to our team, we would love to hear from you.

Please review our General Data Protection Regulation (GDPR) policy PRIOR to applying.  

Our passion is anchored in robust scientific thinking, grounded in integrity and critical thinking. We keep the patient front and center in all we do – all actions and decisions are in service of the patient and their caregivers. We champion integrity, ethics, doing the right thing, and being our best selves.

Fraud Warning: How to Identify Impersonated Cytokinetics Job Postings and Offers

Recently, there have been fraudulent employment offers being sent to candidates on behalf of Cytokinetics. Please be advised that all legitimate offers from Cytokinetics will come directly from our official email domain (Cytokinetics.com) and will only be made after completing a formal interview process.

Here are some ways to check for authenticity:

• We do not conduct job interviews through non-standard text messaging applications

• We will never request personal information such as banking details until after an official offer has been accepted and verified

• We will never request that you purchase equipment or other items when interviewing or hiring

• If you are unsure about the authenticity of an offer, or if you receive any suspicious communication, please contact us directly at [email protected]

Please visit our website at: www.cytokinetics.com

Cytokinetics is an Equal Opportunity Employer