Job Description:

The Order Entry Clerk is responsible for receiving and entering customer orders.  The primary duties and responsibilities will be to perform work in accordance to the essential job activities.

Duties and Responsibilities

• Receive, enter and process customer orders
• Process scrap orders
• Disposition and distribution of denied warranties and customer approved orders
• Daily log updates
• Production reporting
• Assist with training as needed
• Identify, assist, and troubleshoot with technicians, management and customers with order investigations as needed
• Sort and distribute incoming product
• Ship confirmation of orders
• Assist with denied warranties as needed
• Practice 5S and safety
• Take appropriate corrective action for continuous quality improvement and customer satisfaction
• Able to react to change effectively and handle other tasks as assigned, including working other shifts as needed

Physical Demands

• Repetitive motion
• Must be able to lift up to 30 pounds

Education and Experience Requirements:

• High School or GED diploma required
• Proficient in Microsoft Office
• Basic math and computer skills required
• Excellent 10 key and typing skills

Milwaukee Tool is an equal opportunity employer.