We are looking for a proactive and detail-oriented Operations Specialist to manage the mortgage contract signing process for Nawy clients, ensuring their questions are addressed and contracts are signed within the required deadlines.

Key Responsibilities

- Manage client communication throughout the mortgage contract signing process.

- Answer clients' questions regarding contract terms and procedures.

- Follow up with clients to ensure contracts are signed within deadlines.

- Coordinate with internal teams to resolve issues and avoid delays.

- Track contract statuses and ensure all required documentation is completed.

Requirements

Experience: 0–1 Years | Education: Bachelor's degree in any discipline

- Bachelor's degree in any discipline; fresh graduates are welcome.

- Very good English communication skills, written and spoken.

- Excellent communication, organization, and follow-up skills.

- Strong attention to detail and commitment to meeting deadlines.

- Proactive mindset and strong sense of ownership.