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OVERALL DUTIES AND RESPONSIBILITIES

Planning & Organization

● Provides inputs related to individual work plan/areas assigned to aid the development of the ORM function.

● Provides inputs in formulating and Implementing operational risk management strategies to ensure complete compliance against internal policies and regulatory requirements

● Performs review and development of operational risk policies and standards for operational risk management.

● Assists in the implementation of strategic plans to prevent, eliminate and mitigate operational risks.

Operational Risk Management Activities

● Performs operational risk identification, assessment, and analysis across business units through different assessment activities such as the Risk and Control Self-Assessment (RCSA) and Project Risk Assessment/Advisory activities

● Supports business assurance management in the development of Key Risk Indicators

● Assist business units in identifying root causes of operational risks and provide support to mitigate risk.

● Performs periodic monitoring of operational risk issues and risks treatment plans

● Ensures the implementation of other ORM tools including Incident and Issue Management

Governance, Reporting and Escalations

● Supports in crafting reports on operational risk activity results, issues, and decisions to the Risk Division Head and/or ORM Head and CRO, for reporting to Senior Management, and Board-level committees

● Provides reports and updates to Risk Division Heads and/or ORM Head for BAU and Adhoc Activities

● Escalates key risks and actual/potential non-compliance incidents to respective risk owners through the ORM Head, ERM Head and CRO to ensure that potential risks or incidents are managed effectively.Assists in performing periodic business risk reviews

● Assists in conducting and validating gap analysis against required regulation / laws / Internal policies Embedding Risk Management Function and Advancement

● Performs knowledge sharing and training business and functional partners in the different risk management activities

● Keep abreast of latest operational risk management techniques and industry best practices.

● Ensures continued awareness of the ORM policy/framework, Org-wide Risk Matrix and common risk language across the organization.

Others

● Perform activities required by the Risk Division head and/or ORM Head and CRO, as it arises.

● Assists in the management and monitoring of open audit items from internal / external audits related to Operational Risk Management to ensure completion of remediation activities defined in the agreed action plans and risk treatment plans

● Support ORM initiatives to develop and expand continuous monitoring processes to assess compliance with risk policies, standards and requirements.

● Support in providing deliverables as required by internal and external auditors

Core Competencies

● Results and Detail Oriented

● Critical Thinker / Analytical

● Innovative

● Inquisitive

● Challenges design and processes

● Collaborative Teamwork

● Accountable

● Inspiring Self

Functional Competencies

● Good written and verbal communication skills

● Problem solving & complexity

● Project lifecycle knowledge

● Organized

● Business Impact

● Internal operations

● Technical, financial, and regulatory knowledge

● Proactiveness and willingness to learn

● Openness to varying perspectives

● Embedding of end-to-end Risk & Control Self-Assessment (RCSA) and Key Risk Indicators (KRI) processes

● Conducts identification and assessment of processes, risks, controls and root cause analysis

● Establishes interdependencies and connections between incidents, risk assessments, and audit findings

● End-to-end monitoring and validation of issues and actions raised through assessments

● Crafts reports and provides analysis to different reporting lines and committees

● Assist in the completion and analysis of other risk assessment activities such as IR and PRA

● Identifies gaps and endorses resolution to appropriate owners

KEY RESULT AREAS & PERFORMANCE INDICATORS

● Prompt response and provide complete documentation on process walkthroughs, building and updating of RCSAs.

● Monitors periodically the risk landscape of groups/verticals to provide updated assessment results and proactively provide guidance and recommendations against risks identified

● Provides guidance and recommendations in ensuring completeness and accuracy of risk assessments, breach reports, and Incidents provided

● Supports in compliance to Operational Risk Management requirements (i.e. BSP Circular 900)

● Performs overall assessment of businesses, products, verticals, and/or groups to assess overall risk health - regardless if financial or non-financial

●Through the analysis and assessment of processes, risks, and current exposures, control improvements are pursued to prevent, detect, and/or mitigate exposures

● Collaborates with business, operations, enabling, and governance teams in providing holistic assessments and support in prioritization for issue remediation

● Operational risk is inherent to all business, operational, enabling, and governance teams. This role aims to address and pursue improvements on residual risks identified through the different ORM tools.

QUALIFICATIONS

● Bachelor’s degree in Accounting, Finance, Economics, Statistics, Business with 2 or more years of solid work experience in the financial and/or fintech industries handling risk, data, incidents, and/or controls.

● With basic knowledge on Compliance, Data Privacy, and/or Information Security

● Self-motivated.

● Excellent written and spoken communication skills in English.

● Independent and be able to work under pressure

● Organize, analytical with good level of strategic and tactical knowledge

● Good problem-solving skills

● Good understanding of process management, internal controls and risk management

● High level of integrity and take ownership and accountability of results

What We Offer

Opportunity for career growth and development in the #1 FinTech company in the country Working with a dynamic and highly collaborative team who want to change the game A company that values their people with highly competitive and flexible compensation and benefits package