Job Hours: Saturday, Sunday, Monday - 6:00am - 6:00pm

The Opportunity: 

As an Operations Supervisor, you will be a key leader in our brand new fulfillment center leading a team to drive operational efficiency and employee engagement.

Responsibilities:

• Ensure the warehouse operates at maximum efficiency, with customer satisfaction being the primary goal by managing, organizing, training, and providing direction for a team of warehouse employees
• Achieving all operational goals and service levels alongside the operations leadership team
• Finding creative solutions for day-to-day operational challenges
• Maintain a safe and healthy work environment ensuring policies and procedures are followed
• Direct and manage team in a way that promotes equality, consistency, and the feeling of value from team members

Daily and Monthly Responsibilities 

• Supervise daily activities of the warehouse including order fulfillment, quality assurance, inventory control, and logistics coordination
• Manage eCommerce order fulfillment while achieving established service levels
• Work directly with our Customer Support and Account Manager teams to ensure client deliverables are met
• Oversee dynamic and changing customer needs such as special packaging, kitting, and bundling projects
• Lead a highly productive and engaged team while removing obstacles to drive operational efficiencies 
• Support new client onboarding and creative fulfillment processes
• May be required to perform other duties to meet the ongoing needs of the organization.

What You’ll Bring to the Team (Required Skills & Abilities):

• 5+ years experience leading an operations team in a warehouse environment
• Ability to learn new technologies and custom proprietary softwares quickly  
• Ability to hire, coach, train, and manage a team of 10 to 50 employees 
• An ability to learn and adapt quickly in a fast paced changing environment
• Detail Oriented, Strong Interpersonal and Communication Skills
• Fluent in English (Spanish is a plus)
• Understanding of OSHA and regulatory compliance is a plus 
• High school diploma or equivalent (College degree preferred)
• Experience with Microsoft Excel or Google Sheets

Why join Shipfusion?

Attractive Salary and Lucrative Compensation Plan: Earn what you deserve with our competitive and rewarding salary package.

Comprehensive Health and Dental Coverage: Enjoy peace of mind with health and dental benefits for you and your loved ones, starting from day one.

Generous Vacation Time: Recharge and explore with 15 days of paid vacation and 5 paid wellness days.

Cutting-Edge Tech Setup: Receive a brand-new MacBook shipped to you, plus a budget to personalize your workspace with peripherals of your choice.

Vibrant Company Social Events: Connect and celebrate with exciting social events that bring our team together.

Exclusive Employee Discounts: Enjoy special savings with our employee discount program on your favorite products.

Employee Assistance Program (EAP): Access to comprehensive support services that promote employee well-being and work-life balance.

Calm App Subscription: Receive 100% coverage for the Calm app, providing you with resources for meditation, sleep improvement, and stress management.

Positive Company Culture: Join a workplace known for its supportive, inclusive, and dynamic culture.

High Employee Retention Rates: Be part of a company where employees are valued and tend to stay, reflecting our commitment to employee satisfaction and growth.