Student Financial Assistance:

The Office of Student Financial Assistance (SFA) supports UCF students through the administration of federal, state, institutional, and private financial aid programs. With a focus on student service, regulatory compliance, operational excellence, and access to higher education, the office partners across the university to ensure students receive accurate, timely, and equitable financial aid services. SFA is a fast-paced, collaborative environment committed to innovation, continuous improvement, and helping students navigate the financial aspects of their UCF experience.

The Opportunity:

The Office Support Assistant for SFA performs a wide variety of general office support duties.  Duties include data entry, mail handling, filing, composing routine correspondence, answering phones, greeting visitors, scheduling, and arranging simple events. 

Responsibilities:

External and Internal Relations:

• Greet visitors and direct them to the correct location.
• Answer external phone calls and direct inquiries correctly within the organization.
• Provide information for routine inquiries.
• Accept and sign for deliveries.
• Screen, sort, and distribute mail.

Office Support:

• Ensure standard office machinery (e.g., phones, printers, copiers, and fax) is in working order.
• Support scheduling efforts of individuals and meeting spaces.
• Assist with routine data entry requests.
• Handle the closing and opening of office/meeting spaces.
• Assist other administrative support personnel in efforts to manage the office.

Communications Support:

• Assist in mass communications/mailings (includes mail merges or database reports).
• Prepare and maintain files in accordance with established guidelines and/or templates.
• Assist in outreach to external constituents, under the direction of the supervisor.

Minimum Qualifications:

High School Diploma or equivalent and 0+ years of relevant experience.

Preferred Qualifications:

• Experience providing administrative or office support in a professional environment.
• Strong organizational and time-management skills.
• Proficiency with Microsoft Office or similar office software.
• Strong attention to detail and accuracy.
• Effective written and verbal communication skills.

Special Instructions to the Applicants:

 All applicants must be authorized to work for any U.S. employer. Visa sponsorship is not available for this position, and the university cannot accommodate H‑1B transfers or employment-based visa processing for individuals currently sponsored by another employer.

Are you ready to unleash YOUR potential?

As a next-generation public research university and Forbes-ranked top employer in Florida, we are a community of thinkers, doers, creators, innovators, healers, and leaders striving to create broader prosperity and help shape a better future. No matter what your role is, when you join Knight Nation, you’ll play an integral role at one of the most impactful universities in the country. You’ll be met with opportunities to connect and collaborate with talented faculty, staff, and students across 12 colleges and multiple campuses, engaging in impactful work that makes a positive difference. Your time at UCF will provide you with many meaningful opportunities to grow, you’ll work alongside talented colleagues on complex projects that will challenge you and help you gain new skills, and you’ll have countless rewarding experiences that go well beyond a paycheck.

Working at UCF has its perks! UCF offers:

• Benefit packages, including Medical, Dental, Vision, Life Insurance, Flexible Spending, and Employee Assistance Program 
• Paid time off, including annual and sick time off and paid holidays
• Retirement savings options 
• Employee discounts, including tickets to many Orlando attractions 
• Education assistance 
• And more…For more benefits information, view the UCF Employee Benefits Guide.

Dive into our Total Rewards Calculator to discover the diverse selection available to you, giving you a glimpse into the benefits that together shape your comprehensive rewards package at UCF.

Unless explicitly stated on the job posting, it is UCF’s expectation that an employee of UCF will reside in Florida as of the date the employment begins.

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Veteran’s Preference:   

Preference will be given to eligible veterans and their eligible spouses in accordance with Chapter 295 of the Florida Statutes. Applicants claiming preference are responsible for providing required documentation by the closing date of the position. For more information on Veterans’ Preference, please visit http://hr.ucf.edu/files/VeteransPreference.pdf

The University of Central Florida is an equal opportunity employer that does not discriminate against any employee or applicant for employment based on any characteristic protected by law.  The University maintains programs for protected veterans and individuals with disabilities in accordance with all applicable federal and state laws.

As a Florida public university, the University of Central Florida makes all application materials and selection procedures available to the public upon request.  

UCF is proud to be a smoke-free campus and an E-Verify employer. 

For general application or posting questions, please email [email protected].

If an accommodation due to a disability is needed to apply for this position, please email [email protected].