Front Desk Staff 

Position Summary: 
The Front Desk Staff serves as the first point of contact for members, families, visitors, and partners. This role ensures a welcoming, safe, and organized environment while supporting daily administrative operations. 

Key Responsibilities: 

• Greet and check in members, parents, and visitors in a friendly and professional manner 

• Monitor entry and exit of members to ensure safety and accountability 

• Answer and direct phone calls, emails, and in-person inquiries 

• Maintain accurate attendance and membership records 

• Support registration, fee collection, and data entry as needed 

• Communicate daily announcements and updates to staff and families 

• Assist with distributing forms, newsletters, and program information 

• Maintain a clean and organized front desk area 

• Support staff with clerical tasks and special projects 

• Uphold confidentiality and professionalism at all times 

Requirements: 

Able to stand and/or walk up to 25% of the time. Able to sit up to 50% of the time. Able to view a computer monitor for 4-5 hours per day. Some travel may be required in a company or personal vehicle. Must be able to lift up to 25 pounds at times. 

Custodial Staff 

Position Summary: 
The Custodial Staff ensures that Club facilities are clean, safe, and welcoming for youth, families, and staff. 

Key Responsibilities: 

• Clean and sanitize classrooms, restrooms, gym areas, and common spaces daily 

• Sweep, mop, vacuum, and maintain floors 

• Empty trash and replace liners throughout the facility 

• Restock restroom and cleaning supplies 

• Maintain safe storage of cleaning chemicals and equipment 

• Perform minor maintenance tasks and report repair needs promptly 

• Support event setup and breakdown (tables, chairs, equipment) 

• Follow health and safety guidelines at all times 

• Ensure building security procedures are followed during opening/closing 

Requirements: 

Physical ability to lift heavy items and stand/walk for extended periods. Able to bend, stoop, or kneel as cleaning assignments require. Able to work on ladders as needed.  

Kitchen Staff 

Position Summary: 
Kitchen Staff prepares and serves nutritious meals and snacks in accordance with state and federal guidelines, supporting the health and well-being of Club members. 

Key Responsibilities: 

• Prepare and serve meals and snacks according to approved menus 

• Follow all food safety, sanitation, and health department regulations 

• Maintain accurate meal counts and required documentation 

• Properly store food and monitor expiration dates 

• Clean and sanitize kitchen equipment, utensils, and surfaces 

• Manage inventory and communicate supply needs 

• Accommodate dietary restrictions and allergies as required 

• Ensure safe food handling practices at all times 

• Support special events and community meal programs when needed 

Requirements: 

Physical ability to lift heavy items and stand for extended periods. 

Program Support Staff – Reading & Tutoring 

Position Summary: 
Program Support Staff assists with academic enrichment, focusing on literacy development, homework help, and tutoring support to promote educational success. 

Key Responsibilities: 

• Provide one-on-one and small group tutoring in reading and core subjects for children who are in elementary school 

• Support literacy-building activities and structured reading programs 

• Assist members with homework completion and comprehension 

• Encourage positive study habits and time management skills 

• Track student progress and communicate updates to supervisors 

• Create engaging, age-appropriate learning activities 

• Support collaboration with schools, teachers, and families 

• Promote a positive and encouraging learning environment 

• Reinforce Club expectations for behavior and participation 

• Serve as a mentor and positive role model for youth 

Requirements: 

Able to stand and/or walk up to 75% of the time. Could require running and expended periods of standing and walking. Able to sit up to 25% of the time. Able to view a computer monitor daily. Some travel may be required in a company or personal vehicle. Must be able to lift up to 50 pounds at times. 

 Must be authorized to work in the United States

• Must have a high school diploma or GED.
• Students must be enrolled in at least 6 credit hours each semester.
• Students must be making Satisfactory Academic Progress as determined by the Financial Aid Office.
• Students must have a current and completed FAFSA on file.
• Student must demonstrate financial need.

Selected candidate for employment will be subject to pre-employment
background checks, including criminal history check, and any offer of employment will be contingent upon that outcome. Official transcripts required upon hiring.

Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.

*You must use your Ivy Tech email address when applying.

Ivy Tech Community College is an accredited, equal opportunity/affirmative action employer. All qualified applicants will receive consideration for employment without regard to race, color, ethnicity, national origin, marital status, religion, sex, gender, sexual orientation, gender identity, disability, age or veteran status. As required by Title IX of the Education Amendments of 1972, Ivy Tech Community College does not discriminate on the basis of sex, including sexual harassment in its educational programs and activities, including employment and admissions. Questions specific to Title IX may be referred to the College’s Title IX Coordinator or to the US Department of Education Office of Civil Rights.