Producing Office Multinational Client Coordinator - Maternity Leave Cover

Who we are

American International Group, Inc. (AIG) is a leading global insurance organization. Building on 100 years of experience, today AIG member companies provide a wide range of property casualty insurance, life insurance, retirement solutions, and other financial services to customers in more than 80 countries and jurisdictions. These diverse offerings include products and services that help businesses and individuals protect their assets, manage risks and provide for retirement security.

Multinational

AIG’s Multinational business is an exciting area within General Insurance that will challenge you every day to explore new opportunities for our clients worldwide. As a trusted advisor, you will tailor multinational insurance solutions for our global clients, empowering them to operate across borders with confidence and consistency. Partner with a dynamic, global team of experts, including underwriters, risk engineers, and analytics and claims professionals, to design, implement and service multinational insurance programs. This includes issuing timely policies, providing regulatory advice, sharing local knowledge, supporting efficient money movement capabilities and deploying large fronted limits. AIG Multinational professionals have the diverse skills and expertise necessary to deliver customized, compliant and seamless solutions that support our clients’ risk management objectives. With in-depth knowledge of local markets, practices and regulations, Multinational provides world-class insurance solutions and helps clients successfully navigate their cross-border risks, wherever in the world their businesses take them.

Get to know the business

General Insurance is a leading provider of insurance products and services for commercial and personal insurance customers. It includes one of the world’s most far-reaching property casualty networks. General Insurance offers a broad range of products to customers through a diversified, multichannel distribution network.

Role Summary

Represent AIG as the central point of Multinational client & program management, coordinating communication, and project management across all internal and external stakeholders in respect to program design, implementation and ongoing client service for an assigned portfolio of Multinational clients and to support new business. 

About the role

What you need to know:

• Act as the Multinational "Account Manager/Project Manager/go-to-person" for all lines of coverage for assigned multinational clients and support new business.
• Responsible for all pre & post bind activities across all relevant stakeholders in the design and implementation of an international insurance program, using agreed multinational knowledge, workflow and program administration tools
• Proactively manage all stakeholders to design programs prior to inception and agree, implement, deliver and monitor the scope of service agreement on all allocated accounts and related service solutions that meet or exceed agreed client service expectations/ service level agreements (SLA's).
• Management of Allocation to ensure all information is accurate and up-to-date on assigned portfolio.
• Support the articulation of AIG’s value proposition to clients and brokers so that all parties understand and commit to roles, responsibilities and expected timelines
• Build strong relationships with Product line Distribution personnel and underwriters to promote AIG Multinational
• Help identify, support and contribute to internal and external strategies that align our product offerings and grow AIG multinational business

What we’re looking for:

• Insurance experience, preferably client servicing (broker or company) is a plus
• Knowledge of commercial insurance products is a plus
• Process oriented / Strong administration skills
• Good  written & verbal communication and interpersonal skills
• Fluent in Dutch and English (written and oral)
• Highly motivated and ability to work autonomously and on own initiative
• Ability to handle multiple priorities, organize work and meet tight deadlines/ SLAs
• Team player able to cope with multiple priorities and organizational skills
• Client focused

We are an Equal Opportunity Employer

It has been and will continue to be the policy of American International Group, Inc., its subsidiaries and affiliates to be an Equal Opportunity Employer. We provide equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories. At AIG, we believe that diversity and inclusion are critical to our future and our mission – creating a foundation for a creative workplace that leads to innovation, growth, and profitability. Through a wide variety of programs and initiatives, we invest in each employee, seeking to ensure that our people are not only respected as individuals, but also truly valued for their unique perspectives.

At AIG, we value in-person collaboration as a vital part of our culture, which is why we ask our team members to be primarily in the office. This approach helps us work together effectively and create a supportive, connected environment for our team and clients alike.

Enjoy benefits that take care of what matters

At AIG, our people are our greatest asset. We know how important it is to protect and invest in what’s most important to you. That is why we created our Total Rewards Program, a comprehensive benefits package that extends beyond time spent at work to offer benefits focused on your health, wellbeing and financial security—as well as your professional development—to bring peace of mind to you and your family.

Reimagining insurance to make a bigger difference to the world

American International Group, Inc. (AIG) is a global leader in commercial and personal insurance solutions; we are one of the world’s most far-reaching property casualty networks. It is an exciting time to join us — across our operations, we are thinking in new and innovative ways to deliver ever-better solutions to our customers. At AIG, you can go further to support individuals, businesses, and communities, helping them to manage risk, respond to times of uncertainty and discover new potential. We invest in our largest asset, our people, through continuous learning and development, in a culture that celebrates everyone for who they are and what they want to become.

Welcome to a culture of inclusion

We’re committed to creating a culture that truly respects and celebrates each other’s talents, backgrounds, cultures, opinions and goals. We foster a culture of inclusion and belonging through learning, cultural awareness activities and Employee Resource Groups (ERGs). With global chapters, ERGs are a cornerstone for our culture of inclusion. The talent of our people is one of AIG’s greatest assets, and we are honored that our drive for positive change has been recognized by numerous recent awards and accreditations.

AIG provides equal opportunity to all qualified individuals regardless of race, color, religion, age, gender, gender expression, national origin, veteran status, disability or any other legally protected categories.

AIG is committed to working with and providing reasonable accommodations to job applicants and employees with disabilities.  If you believe you need a reasonable accommodation, please send an email to [email protected].  

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