St. Luke's is proud of the skills, experience and compassion of its employees. The employees of St. Luke's are our most valuable asset! Individually and together, our employees are dedicated to satisfying the mission of our organization which is an unwavering commitment to excellence as we care for the sick and injured; educate physicians, nurses and other health care providers; and improve access to care in the communities we serve, regardless of a patient's ability to pay for health care.

JOB DUTIES AND RESPONSIBILITIES:

• Excels in effective and positive communications. Uses skills to bolster the organization/department image

• Reviews the daily MRI schedule. Greet the patient in the registration area at their scheduled appointment time. Introduces themselves to the patient, correctly identifies the patient verbally by addressing them as Mr. or Mrs. Notification of the patient’s arrival is immediately communicated to the technologist. Patient is informed if there will be a delay in their exam start

• Provide escort for the patient to the MRI changing area. Assists the technologists, nursing staff or Radiologist in preparing the patient for their exam

• Accurately adheres to downtime procedures to assure appropriate information is available, resulting in excellent continuity of care for patients

• Completes clerical functions including copying and faxing. Makes effective use of telephone, fax and electronic mail systems

• Supply management duties are performed in accordance with the department budget and predetermined par levels. This would include inventory control, reorder, and stocking of the patient care areas

• Demonstrates competency in the knowledge of the EMR/PACS appropriate to their job responsibilities

• Demonstrates proper telephone techniques and etiquette in accordance with the department and hospital guidelines as it relates to answering phones, directing calls, and taking complete and accurate messages

• Completes yearly required competency assessment as set by the department and the hospital

• Responsible for the success of the department to achieve hospital designated patient satisfaction goal. Every patient should receive patient education

PHYSICAL AND SENSORY REQUIREMENTS:

Must be able to stand or walk for up to 7 hours per day in 60-minute increments. Sitting for up to 1 hour per day in 15-minute increments. Must be able to walk on level surfaces or carpeted surfaces for up to 10 minutes consecutively. Must have the ability to lift/move objects up to 40 pounds, push/pull patients weighing up to 400 pounds. Must have the ability to occasionally stoop/bend, crouch, kneel and reach above shoulder level. Must have the ability to hear as it relates to normal conversation and the ability to hear call bells. Must be capable of seeing as it relates to general vision, depth perception and peripheral vision. Manual dexterity in order to type on a keyboard for up to 5 minutes at a time. Frequent use of hands/fingers for data entry and charting information.

EDUCATION:

High School Graduate or equivalent required.

TRAINING AND EXPERIENCE:

General computer skills and medical terminology necessary. Minimum 1-year hospital experience preferred but not necessary. Excellent customer relation and communication skills necessary. Current CPR certification required.

MINIMUM - MAXIMUM COMPENSATION PAY RANGE:

St Luke’s University Health Network is required to provide a reasonable estimate of the salary range for this job in certain states and cities within the United States. Final determinations with respect to salary will take into account a number of factors, which may include, but not be limited to the primary work location and the chosen candidate's relevant skills, experience, and education.  We will meet minimum wage or minimum of the pay range (whichever is higher) based on state requirements.

BENEFIT OFFERINGS:

St. Lukes offers comprehensive health, dental, vision, short term and long term disability, life insurance, generous PTO, sick leave and professional development opportunities. Join us to experience a supportive workplace with a focus on your growth and well-being.

Please complete your application using your full legal name and current home address.  Be sure to include employment history for the past seven (7) years, including your present employer.  Additionally, you are encouraged to upload a current resume, including all work history, education, and/or certifications and licenses, if applicable.  It is highly recommended that you create a profile at the conclusion of submitting your first application.  Thank you for your interest in St. Luke's!!

St. Luke's University Health Network is an Equal Opportunity Employer.