At TJX Companies, every day brings new opportunities for growth, exploration, and achievement. You’ll be part of our vibrant team that embraces diversity, fosters collaboration, and prioritizes your development. Whether you’re working in our four global Home Offices, Distribution Centers or Retail Stores—TJ Maxx, Marshalls, Homegoods, Homesense, Sierra, Winners, and TK Maxx, you’ll find abundant opportunities to learn, thrive, and make an impact. Come join our TJX family—a Fortune 100 company and the world’s leading off-price retailer. 

Job Description:

Mgr of Distribution Services Training and Operations

Distribution Services Network

Job Description

The Opportunity: Grow Your Career.

Join a dynamic Distribution Services organization where you'll play a critical role in shaping the learning, development, and talent strategy across a nationwide distribution network. As the Learning & Development Manager, you will lead training initiatives that support operational excellence, leadership development, and associate growth while partnering with senior leaders across Distribution Services, Home Office Learning & Development, Industrial Engineering, MarMaxx, and Digital teams.

This highly visible leadership role combines strategic program design with operational execution, ensuring learning solutions are aligned with business goals and preparing associates and leaders to succeed in a fast-paced, evolving environment.

What You'll Do

Strategic Leadership

• Develop and execute network-wide learning and development strategies that support Distribution Services business objectives.
• Partner with Distribution Center leadership teams to identify training needs across all levels of the organization.
• Collaborate with Home Office Learning & Development, MarMaxx, Digital, Industrial Engineering, and other business partners to design and implement innovative learning solutions.
• Support the development and deployment of leadership development, technical, operational, and professional skills training programs.

Team Leadership

• Lead and develop a team of Training Managers, Training Specialists, and Supervisors across the U.S.
• Provide coaching, guidance, and performance management to direct reports.
• Drive talent development, succession planning, and team effectiveness within the training organization.
• Support hiring, onboarding, performance management, and employee relations activities for the training team.

Program Development & Execution

• Design, prioritize, schedule, and implement leadership, operational, technical, and professional development programs.
• Serve as Program Lead for the Distribution Services Internship Program.
• Coordinate logistics and execution of large-scale training initiatives across multiple locations.
• Ensure compliance with Learning & Development curriculum standards and organizational learning objectives.
• Partner with Learning & Development teams to manage curriculum planning, quarterly scheduling, and program deployment.

Business Partnership & Continuous Improvement

• Develop assessment and evaluation processes to measure training effectiveness and business impact.
• Provide insights and recommendations to Distribution Center leadership regarding associate development and training outcomes.
• Partner with Distribution Services senior leadership to identify and implement development tools and resources.
• Lead and support network-wide training-related projects and initiatives.
• Serve as Co-Sponsor of the Network Shrink Committee.
• Drive continuous improvement efforts by leveraging feedback, performance metrics, and operational needs.

Who We’re Looking For: You.

• Bachelor's degree or equivalent combination of education and experience.
• 5+ years of experience in a supervisory role.
• Minimum of 2 years of management experience leading teams.
• Minimum of 2 years of experience facilitating training programs and applying adult learning techniques.
• Strong leadership and people management skills.
• Exceptional verbal, written, and presentation skills.
• Demonstrated ability to influence and collaborate across multiple levels of an organization.
• Strong planning, organization, and project management capabilities.
• Proficiency with Microsoft Office 365 and other business technologies.

Preferred Qualifications

• Experience supporting distribution, logistics, supply chain, manufacturing, or large-scale operations environments.
• Knowledge of adult learning principles, instructional design, training evaluation, and leadership development practices.
• Experience managing multi-site or network-wide training initiatives.
• Proven success leading complex projects and cross-functional partnerships.

Why Join Us?

• Influence learning and development across a nationwide distribution network.
• Collaborate with senior leaders and functional partners on high-impact initiatives.
• Lead innovative programs that drive associate growth, leadership capability, and operational excellence.
• Build and develop a high-performing learning and development team.
• Make a meaningful impact on the success of thousands of associates across the organization.

If you're a strategic learning leader who thrives in a fast-paced operational environment and is passionate about developing people, we'd love to hear from you.

Address:

Location: