Job Description:

Position: Merchandise Controller

Hours: 40

Pay Range: $20.95 – $28.25

C Shift: Mon-Thu 5pm - 3:30am

Full time, non-union, non-exempt

Acts as a liaison between the Distribution Centers and the Home Office Merchandising Department by representing the interests of Merchandising, Planning & Allocation, and Stores. Responsibilities are primarily performed on the receiving dock of a Distribution Center. 

Essential Job Functions 

·                 Ensures merchandise meets purchase order expectations, inspecting for brand, quality, price, and quantity. 

·                 Checks the purchase order instructions for hangtag, label, or any other requirements. 

·                 Partners and collaborates with all appropriate resources in the Distribution Center and Home Office to resolve issues in a timely manner. 

·                 Communicates Planning objectives to DC team and vice versa. 

·                 Proactively addresses Vendor Compliance issues and opportunities in the way vendors pack, ticket, and ship merchandise. 

·                 Informs the DC of inbound and current merchandising issues through email and tracking documents. 

·                 Develops and applies in-depth understanding of all DC and Merchandise work management systems and tools to effectively problem solve. 

·                 Builds and maintains effective working relationships with general warehouse associates, DC management, and Planning & Allocation. 

·                 Answers general warehouse associate questions pertaining to purchase orders. 

·                 Issues direction for re-work in the DC. 

·                 Answers all Planning calls and requests including taking photos and sending samples. 

·                 Approves high dollar damages. 

·                 Identifies, initiates, and follows up on return to vendor issues, giving direction for preparation of final disposition of goods. 

·                 Completes daily communication logs between shifts. 

·                 Identifies and communicates immediately to manager and team members merchandising issues that have large scope/financial impact. 

·                 Trains new Merchandise Controllers and other members of management as needed. 

·                 Answers HomeGoods store inquiries for merchandise price information and provides feedback to DC management. 

·                 Ensures building compliance with best practices related to merchandise.  

Minimum Requirements: 

·         Strong organizational and time management skills as well as flexibility and the ability to prioritize tasks 

·         Works well with little supervision, self-motivated 

·         Strong PC skills including Outlook, Excel, Word, and PowerPoint 

·         Strong problem solving and negotiation skills in addition to strong oral and written communication skills 

·         Displays strong follow through skills to resolve problems in a timely manner 

·         Utilizes active listening skills to effectively communicate with all levels 

·         Strong interpersonal and collaboration skills 

·         Ability to perform job responsibilities in a climate-controlled distribution center environment while standing and walking on a constant basis 

·         Ability to occasionally lift up to 50 lbs. 

Associate discount; Employee Assistance Program (EAP); smoking cessation support; bereavement leave; 401(k) Associate contributions; credit union; cell phone discounts. Also, those who meet certain service or hours requirements are eligible for: 401(k) match; medical; dental; vision; life insurance; disability coverage; paid parental leave; paid holidays/vacation/sick; scholarship program. All benefits are provided in accordance with and subject to the terms of the applicable plan, agreement or program and may change from time to time. Contact your TJX representative for more information.

In addition to our open door policy and supportive work environment, we also strive to provide a competitive salary and benefits package. TJX considers all applicants for employment without regard to race, color, religion, gender, sexual orientation, national origin, age, disability, gender identity and expression, marital or military status, or based on any individual's status in any group or class protected by applicable federal, state, or local law. TJX also provides reasonable accommodations to qualified individuals with disabilities in accordance with the Americans with Disabilities Act and applicable state and local law.

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