Job Description:

The Medical Assistant provides direct services to members and performs various office and clinical duties to keep our healthcare practice running efficiently.

Responsibilities:

• Answers phone calls and greet patients as they enter the facility

• Assists the nurse and office manager in maintaining the medical inventory and placing orders for new materials as needed.

• Assists healthcare providers with clinical procedures, examinations, diagnotsitc testing, specialized clinical procedures as authorized

• Administers medications and vaccines under the direction of a licensed healthcare provider.

• Outreaches / engages members to schedule provider visits for annual visits, discharge follow up, chronic disease management, and addresses HEDIS gaps

• Coordinates patient care activities, including scheduling appointments, obtaining referrals, and managing patient follow-up.

• Maintains accurate and up-to-date patient records, including entering information into electronic health record (EHR) systems.

• Manages the inventory of medical supplies and medications, reordering as needed.

• Completes pre- and post- visit chart prep for provider visits; ensures all quality and patient outcome metrics are elevated for providers to address.

Work Experience:

• 1+ years of experience working in a clinical operations setting

We take into account an individual’s qualifications, skillset, and experience in determining final salary. This role is eligible for health insurance, life insurance, retirement benefits, participation in the company’s equity program, paid time off, including vacation and sick leave. The actual offer will be at the company’s sole discretion and determined by relevant business considerations, including the final candidate’s qualifications, years of experience, skillset, and geographic location. The expected salary range for this position is: 

Cityblock values diversity as a core tenet of the work we do and the populations we serve. We are an equal opportunity employer, indiscriminate of race, religion, ethnicity, national origin, citizenship, gender, gender identity, sexual orientation, age, veteran status, disability, genetic information, or any other protected characteristic.

Medical Clearance (for Member-Facing Roles):

You must complete Cityblock’s medical clearance requirements, which include, but may not be limited to, evidence of immunity to MMR, Hepatitis B, Varicella, and a TB screen, or have an approved medical or religious accommodation that precludes you from being vaccinated against these diseases.

We do not accept unsolicited resumes from outside recruiters/placement agencies. Cityblock will not pay fees associated with resumes presented through unsolicited means.