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Job Description Summary:

Job Description:

The advanced medical assistant performs a variety of administrative and clinical tasks to help provide care to patients, support, providers, and keep office operations running smoothly. They help the doctor determine how best to meet patient needs and engage them in their own care using a variety of tools, processes, and personnel as appropriate. They maintain knowledge of care management, behavioral health, and chronic disease self-management resources available to patients and facilitates patients' adoption of these services. They play an integral role in promoting access to appropriate care, including transitional care services for vulnerable patients recently discharged from the hospital or ED.

• Registers and schedules patients, prints documents, as needed

• Ensures that sufficient inventories of medical and office supplies are stocked and maintained in the office and exam rooms

• Processes the ordering of clinical supplies in accordance with practice standards

• Completes lab requests, referral and health forms and maintains logs as mandated by state and federal regulatory guidelines

• Administers injections, EKG's, spirometry, perform phlebotomy, and renders therapeutic treatments (practice specific) as instructed by the physician

• Determines patient eligibility using programs such as Medicaid EVS; identifies when a patient is in need of a referral and/or preauthorization; searches for or add insurances in the practice management system; edits claims

• Answers and screens office calls, greets patients in a professional and timely manner; projects proper telephone etiquette; understands when it is acceptable to release patient's protected health information.

• Completes accurate and timely data input within the bounds of record access and in compliance with the processes and procedures governing the electronic health record

• Obtains patient vital signs and properly documents them in the patient's medical record

• Interviews, triages and prepares patients to facilitate smooth flow, assists providers in medical examinations, and provides other general assistance to the provider and staff as necessary

• Maintains compliance with all company policies, procedures and standards of conduct

• Complies with HIPAA privacy and security requirements to maintain confidentiality at all times

• Performs other duties as assigned

Additional Job Description:

Education:

• High School diploma or GED/equivalent (required)

Experience:

• Two (2) years of experience in a medical office setting (required)

Certification:

• Basic Life Saving (BLS) accredited by the American Heart Association (AHA) (required)

• CMA, RMA or AAMA (through an approved/accredited organization) (required)