We are the leading provider of professional services to the middle market globally, our purpose is to instill confidence in a world of change, empowering our clients and people to realize their full potential. Our exceptional people are the key to our unrivaled, inclusive culture and talent experience and our ability to be compelling to our clients. You’ll find an environment that inspires and empowers you to thrive both personally and professionally. There’s no one like you and that’s why there’s nowhere like RSM.

Supervisor – ERP Quality Engineering (Manual & Automated Testing)

Position Summary

The Supervisor will be responsible for planning, designing, executing, and automating testing activities for large-scale ERP and digital transformation programs. The role requires a strong blend of functional ERP testing expertise, test management, and automation capabilities to ensure high-quality software delivery across complex enterprise environments.

Key Responsibilities

Functional & Manual Testing

• Perform end-to-end testing for ERP implementations and transformation programs involving Microsoft Dynamics 365, NetSuite, Oracle, SAP, Salesforce, and related enterprise platforms.
• Analyze business requirements, functional specifications, and process flows to design comprehensive test plans and test scenarios.
• Create detailed test cases, test scripts, test data, and traceability matrices from high-level requirements.
• Execute functional, integration, system, regression, and user acceptance testing activities.
• Validate complex business processes including:
  • Order to Cash (O2C)
  • Procure to Pay (P2P)
  • Record to Report (R2R)
  • Lead to Cash (L2C)
  • Supply Chain and Warehouse Operations
• Identify, document, and track defects through resolution using established defect management processes.
• Collaborate with business stakeholders, functional consultants, and development teams to ensure solution quality.

Test Automation

• Develop, execute, and maintain automated test suites using both codeless and code-based automation frameworks.
• Build automation solutions using tools such as:
  • Leapwork
  • Playwright
• Enhance and optimize automation frameworks to improve coverage, maintainability, and execution efficiency.
• Analyze automation execution results and provide recommendations for quality improvements.
• Support regression testing strategies through automation-first approaches.
• Utilize AI to help develop automated test suites.

Test Management & Quality Engineering

• Utilize test management tools including:
  • Azure DevOps
  • Jira
• Create and manage test plans, test suites, test cycles, and defect workflows.
• Prepare testing metrics, status reports, defect trends, and quality dashboards.
• Participate in test estimation, planning, and risk assessment activities.
• Support test environment management and release validation activities.
• Integrate automated tests into CI/CD pipelines to support continuous testing practices.

Required Qualifications

• 8+ years of experience in Quality Assurance and Testing.
• Strong experience in both manual testing and automation testing.
• Hands-on experience with ERP platforms such as Dynamics 365, SAP, Oracle, NetSuite, or Salesforce.
• Experience creating detailed test scenarios and scripts from business requirements.
• Experience with test management and defect tracking tools.
• Understanding of SDLC, Agile, and DevOps.
• Strong analytical, troubleshooting, and communication skills.

Preferred Qualifications

• Experience with ERP business process testing (O2C, P2P, R2R, L2C).
• Experience with API testing and integration testing.
• Exposure to performance testing concepts and tools.
• Experience leveraging AI-assisted testing tools and techniques to improve test design, test data generation, test automation development, defect analysis, and overall testing efficiency.
• Familiarity with generative AI platforms such as GitHub Copilot, Microsoft Copilot, ChatGPT, or similar tools for accelerating test case creation, automation script development, and quality engineering activities.
• Exposure to testing AI-enabled applications and generative AI solutions, including validation of AI outputs for accuracy, consistency, reliability, security, and responsible AI principles. Familiarity with common AI quality risks such as hallucinations, prompt sensitivity, non-deterministic responses, bias, data grounding issues, explainability, and model drift is preferred.

At RSM, we offer a competitive benefits and compensation package for all our people. We offer flexibility in your schedule, empowering you to balance life’s demands, while also maintaining your ability to serve clients. Learn more about our total rewards at https://rsmus.com/careers/india.html.  

RSM does not tolerate discrimination and/or harassment based on race; colour; creed; sincerely held religious beliefs, practices or observances; sex (including pregnancy or disabilities related to nursing); gender (including gender identity and/or gender expression); sexual orientation; HIV Status; national origin; ancestry; familial or marital status; age; physical or mental disability; citizenship; political affiliation; medical condition (including family and medical leave); domestic violence victim status; past, current or prospective service in the Indian Armed Forces; Indian Armed Forces Veterans, and Indian Armed Forces Personnel status; pre-disposing genetic characteristics or any other characteristic protected under applicable provincial employment legislation.  

Accommodation for applicants with disabilities is available upon request in connection with the recruitment process and/or employment/partnership. RSM is committed to providing equal opportunity and reasonable accommodation for people with disabilities. If you require a reasonable accommodation to complete an application, interview, or otherwise participate in the recruiting process, please send us an email at [email protected].