Job Purpose

The Marketing Copy Editor & Proofreader provides editorial governance and quality oversight for marketing content across traditional and digital channels. The role independently reviews and evaluates content for clarity, accuracy, audience appropriateness, readability, structure, messaging flow, tone, brand alignment, and adherence to approved legal, regulatory, product, and client requirements.

Working across multiple lines of business and competing priorities, the role regularly exercises discretion and independent judgment when established guidance does not clearly dictate the appropriate editorial outcome. The incumbent advises stakeholders on brand and editorial standards, recommends substantive revisions, and is expected to influence final Assurant-branded deliverables through recognized editorial expertise.

The role applies approved legal and compliance direction rather than independently interpreting legal requirements. For client-branded materials, the role recommends edits consistent with the client's voice and tone guidelines, while the client retains final authority for its brand.

Primary Job Accountabilities/
Responsibilities

Copyediting and Editorial Governance - 45%

• Serves as a strategic editorial governance resource, supporting the development and maintenance of editorial standards, style guide interpretation, and quality benchmarks across the marketing content team.

• Independently evaluates marketing content for quality, audience appropriateness, readability, structure, messaging flow, tone, clarity, and alignment with applicable Assurant or client brand standards.

• Regularly exercises discretion and independent judgment when guidelines do not clearly dictate the outcome, including while managing a high volume of work, competing priorities, and differing requirements across lines of business.

• Determines and directs substantive editorial revisions for Assurant-branded materials related to voice, tone, mechanics, grammar, syntax, structure, and clarity. Stakeholders are expected to align with the role's editorial recommendations when those recommendations apply established Assurant standards.

• Provides substantive consultation to business stakeholders regarding editorial governance and brand inconsistencies. Applies legal and compliance edits based on direction or approved guidance from Legal, Compliance, Advertising, and filed product information; the role does not independently provide legal or compliance advice.

• Balances business, regulatory, client, product, and brand considerations against approved guidelines and stakeholder requirements while maintaining the integrity and marketing lens of each deliverable.

• For client-branded materials, recommends edits consistent with the client's approved voice and tone guidelines; the client retains final decision-making authority for its brand.

Proofreading and Technology Governance - 45%

• Proofreads and fact-checks marketing materials for spelling, grammar, punctuation, typographical errors, AP Style, approved product information, and adherence to established compliance and brand guidance.

• Independently works with stakeholders throughout the project lifecycle to resolve editorial questions, incorporate changes, document proofing comments, and confirm that content is current and accurate.

• Makes independent decisions within approved parameters regarding voice, tone, mechanics, brand standards, legal or regulatory edits provided by authorized reviewers, filed product constructs, and defined client requirements.

• Maintains Jasper AI knowledge base assets, including approved source materials, product details, messaging guidance, brand voice references, and content examples, to support accurate and consistent AI-assisted content development.

• Explores, tests, and documents practical Jasper agent use cases to streamline research, content review, message refinement, and recurring workflows while supporting responsible AI adoption.

Subject Matter Expert - 10%

• Serves as an editorial subject matter expert whose recommendations are routinely relied upon by copywriters, marketers, and other stakeholders for questions involving content quality, grammar, punctuation, branding, style, tone, voice, and editorial standards.

• Partners with line-of-business marketers and the content team to understand business objectives, key messages, product information, audience needs, and project requirements.

• Resolves editorial issues independently through stakeholder consultation. Escalates disagreements or material misalignment to the manager when the editor or proofreader and stakeholder cannot reach consensus, or when a decision falls outside approved guidelines or authority.

• Serves as the subject matter expert for Jasper AI content governance by validating use cases, establishing knowledge base maintenance standards, documenting guidance, and supporting responsible adoption across the content team.

Experience/Skill/Knowledge Requirements

Required skills:

• 4-year degree in a related subject, such as English, publishing, advertising, communications, or journalism
• Minimum 2-3 years copyediting and proofreading experience for an agency or an in-house corporate team                       
• Knowledge of various forms of content development, including print, web, social, email, and paid media. Strong focus on digital content.
• Excellent written English, including spelling and grammar
• Meticulous approach to work and an eye for detail 
• Excellent proofreading skills
• Expert knowledge of AP Style
• Ability to maintain high-quality work while meeting tight deadlines
• An inquisitive mind
• Good concentration to focus on content that may be lengthy or highly technical
• Sound judgment  in applying client (internal and/or external) style guide
• A tactful approach when dealing with writers and other stakeholders
• Ability to retain the writer’s voice after editing
• Proficiency in Microsoft Office suite, Adobe Acrobat Pro DC, Jasper AI, and Generative AI tools such as Claude, Gemini, ChatGPT, and Copilot
• Experience maintaining AI knowledge bases and exploring agent-based workflows, including organizing source materials, testing use cases, documenting guidance, and supporting responsible team adoption

Essential functions and responsibilities:

• Ensure content developed is well-written, logically structured, and in the right style for the intended audience
• Correct grammar and spelling
• Ensure content is written in accordance with AP Style, which dictates writing standards, such as tense, voice, or the spelling of certain words  
• Ensure brand tone, voice, and style are maintained
• Double-check that names, places, and organizations are properly spelled , and that facts, dates, and statistics are accurate
• Proofread and fact check marketing materials for spelling, grammar, punctuation, typographical errors, AP Style, and adherence to compliance guidelines
• Resolve questions and problems relating to copy, grammar, punctuation, branding, style, tone, and voice
• Possess knowledge of company products and services
• Works closely with writers, directing content revisions to optimize readability, ensuring alignment with strategic messaging and brand standards
• Raise queries with senior writers and refer more difficult items to higher levels within the reporting structure
• Proactively partner with line-of-business stakeholders throughout the life of the project to define editorial objectives, align on standards, and negotiate deliverable timelines — exercising authority to recommend scope or approach changes when content quality is at risk. This includes incorporating changes, documenting proof comments, and ensuring copy is up-to-date and accurate
• Maintain Jasper AI knowledge base content, including approved messaging, product information, brand voice guidance, content examples, and other source materials that support accurate AI-assisted output
• Explore, test, and document practical uses for Jasper agents to improve content workflows, support research and review tasks, and help the team apply AI tools responsibly and effectively

• Negotiate deadlines with clients
• Evaluate content for legal, regulatory, and brand compliance risk, escalating and resolving issues that could expose the organization to reputational or legal liability.
• Support the development of accurate, effective, and legally compliant marketing copy that aligns itself to the objectives of the organization and its clients
• Possess excellent project management, time management, and communications skills in a deadline-driven environment

Preferred Experience, Skills, and Knowledge

• A love of and feel for language
• Curious, creative, and knowledgeable about various  topics
• Collaborator who works well in team environment
• Experience working in a corporate environment
• Comfortable working with several MarTech tools
• Knowledge of CMS and project management systems like Monday, Ziflow,  Semrush, Jasper AI, and Contentstack a plus

Helping People Thrive in a Connected World
Connect with us. Bring us your best work and your brightest ideas. And we’ll bring you a place where you can thrive. Learn more at jobs.assurant.com.

What’s the culture like at Assurant?
Our unique culture is a big reason why talented people choose Assurant. Named a Best/Great Place to Work in 14 countries and awarded the Fortune America’s Most Innovative Companies recognition, we bring together top talent around the world. Although we have a wide variety of skills and experiences, we share common characteristics that are uniquely Assurant. A passion for service. An ability to innovate in practical ways. And a willingness to take chances. We call our culture The Assurant Way.

Company Overview
Assurant is a leading global business services company that supports, protects, and connects major consumer purchases. A Fortune 500 company with a presence in 21 countries, Assurant supports the advancement of the connected world by partnering with the world’s leading brands to develop innovative solutions and deliver an enhanced customer experience through mobile device solutions, extended service contracts, vehicle protection services, renters insurance, lender-placed insurance products, and other specialty products.

AI and Biometric Usage

Assurant supports the responsible use of Artificial Intelligence (AI), but we want to know the real you. Visit our AI Usage Guidelines page to understand what we expect from applicants regarding their use of AI during the application process. Since we would like to know the real you, we require that all of our virtual interviews be conducted on video. 

Employment is contingent upon completion of a required identity verification process, which may include biometric technology, where permitted by applicable law and subject to applicable notice and consent requirements. See our Privacy Notice to learn about Assurant’s privacy practices, including our use of AI-enabled technology, automated decision making, and biometric information.

Job Scam Alert
Please be aware that during Assurant's application process, we will never ask for personal information such as your National ID number, bank account details, or passwords. Learn more about what to look out for and how to report a scam here.