1.      大专及以上学历；

2.      2年以上工作经验，1年以上保险公司客服从业经验；

3.      良好的时间管理能力；

4.      良好的团队合作能力

5.      能在压力下工作；

6.      熟练操作计算机；

7.      达到公司为此岗设置的工作内容要求以及考核指标；

8.      达到岗位职责描述的要求。

核心竞争能力（按相关核心竞争力的重要性排列）

1.      以客户服务为导向

2.      注重实际行动

3.      对条理及质量的关注

4.      有创意地解决问题

5.      灵活性

About Manulife and John Hancock

Manulife Financial Corporation is a leading international financial services provider, helping people make their decisions easier and lives better. To learn more about us, visit https://www.manulife.com/en/about/our-story.html.

Manulife is an Equal Opportunity Employer

At Manulife/John Hancock, we embrace our diversity. We strive to attract, develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.

It is our priority to remove barriers to provide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process. All information shared during the accommodation request process will be stored and used in a manner that is consistent with applicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact hr@manulife.com.