Career Area:

Job Description:

Your Work Shapes the World at Caterpillar Inc.

When you join Caterpillar, you're joining a global team who cares not just about the work we do – but also about each other.  We are the makers, problem solvers, and future world builders who are creating stronger, more sustainable communities. We don't just talk about progress and innovation here – we make it happen, with our customers, where we work and live. Together, we are building a better world, so we can all enjoy living in it.

Updated: 09/29/2025

Role Definition

Oversees and coordinates the activities of a more complex production line, prepares schedules, resolves issues, and ensures adherence to safety and quality standards.

Responsibilities

• Creating reports and records of production processes, tools issues performance, and inventory; sharing them with managers and providing suggestions to improve safety, productivity and quality.

• Preparing, maintaining, and updating documentation related to operating procedures and safety and quality standards; ensuring all processes and products meet desired safety and quality standards.

• Supervising and directing the daily activities of production lines workers, assigning tasks, ensuring coordination between different teams, ensuring their safety and monitoring their performance.

• Training new hires, managing scheduling and work conflicts, monitoring safety, and promoting internal communication to create a culture of collaboration and continuous improvement.

Degree Requirement

Degree or equivalent experience desired

Skill Descriptors

Production Training: Knowledge of approaches, tools and techniques for delivering formal and informal training on the safe and efficient operation of production machinery; ability to conduct effective formal and situation-specific training.

Level Working Knowledge:

• Schedules and executes training sessions for production employees.

• Prepares lesson plans and materials for upcoming training sessions.

• Documents the production process and writes user manuals detailing production machinery operation.

• Instructs staff in the basic set-up and operation of production machinery.

• Maintains records documenting employees' successful completion of production training programs.

Process Management: Knowledge of business process improvement tools and techniques; ability to understand, monitor, update, control, or enhance existing business or work processes.

Level Working Knowledge:

• Employs process flows, cycle time, process time and waste concepts as appropriate.

• Walks through steps, decisions, measurements, dependencies and hand-offs for a specific process.

• Creates process flow or work flow diagrams.

• Documents types of process decisions and potential impact of each decision.

• Identifies and monitors common process bottlenecks.

Manufacturing Operations: Knowledge of manufacturing operations; ability to perform day-to-day operations of a manufacturing plant or facility for products.

Level Working Knowledge:

• Identifies safety hazards and anomalies during the manufacturing process and reports to an immediate superior.

• Works with basic manufacturing related operation procedures like productivity enhancement, quality control, etc.

• Participates in regular and ad-hoc operations review meetings.

• Assists in the process improvement projects of the plant or facility to deliver high quality products.

• Follows regulatory processes and procedures for the plant or facility.

Quality Management: Knowledge of quality management methods, tools, and techniques and ability to create and support an environment that meets the quality goals of the organization.

Level Working Knowledge:

• Utilizes quality indicators relevant to own unit or function.

• Adheres to organizational quality management processes and practices.

• Applies key aspects of continuous improvement processes and evaluates impact on quality.

• Uses quality evaluation tools and techniques such as walkthroughs and inspections.

• Works with quality assurance methods, tools and techniques.

Performance Management: Knowledge of successful performance management techniques; ability to apply organization's performance management system, practices, and tools to developing and improving individual, team, and organizational performance.

Level Basic Understanding:

• Demonstrates an understanding of performance management concepts.

• Describes organization's performance management process.

• Explains organization's core performance factors and ratings.

• Participates in own performance review or performance checkpoint session.

Analytical Thinking: Knowledge of techniques and tools that promote effective analysis; ability to determine the root cause of organizational problems and create alternative solutions that resolve these problems.

Level Working Knowledge:

• Approaches a situation or problem by defining the problem or issue and determining its significance.

• Makes a systematic comparison of two or more alternative solutions.

• Uses flow charts, Pareto charts, fish diagrams, etc. to disclose meaningful data patterns.

• Identifies the major forces, events, and people impacting and impacted by the situation at hand.

• Uses logic and intuition to make inferences about the meaning of the data and arrive at conclusions.

Planning and Organizing: Knowledge of the process of planning and arranging tasks and resources; ability to plan and organize both time and resources to get things completed while structuring and maintaining work in a systematic and highly methodical way.

Level Working Knowledge:

• Raises awareness of potential bottlenecks and disruptions to the schedule.

• Breaks tasks into manageable steps that can be incorporated into a personal work plan.

• Escalates concerns over competing or conflicting priorities.

• Monitors progress continuously and adjusts tactics for handling situations on a case by case basis.

• Creates action plans that ensure the accomplishment of responsibilities.

Accuracy and Attention to Detail: Understanding the necessity and value of accuracy; ability to complete tasks with high levels of precision.

Level Working Knowledge:

• Accurately gauges the impact and cost of errors, omissions, and oversights.

• Utilizes specific approaches and tools for checking and cross-checking outputs.

• Processes limited amounts of detailed information with good accuracy.

• Learns from mistakes and applies lessons learned.

• Develops and uses checklists to ensure that information goes out error-free.

This Job Description is intended as a general guide to the job duties for this position and is intended for the purpose of establishing the specific salary grade. It is not designed to contain or be interpreted as an exhaustive summary of all responsibilities, duties and effort required of employees assigned to this job. At the discretion of management, this description may be changed at any time to address the evolving needs of the organization. It is expressly not intended to be a comprehensive list of “essential job functions” as that term is defined by the Americans with Disabilities Act.

Posting Dates:

Caterpillar is an Equal Opportunity Employer.  Qualified applicants of any age are encouraged to apply

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