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Managing Director - West Coast

California-Based | Oversight of Portland & Seattle

We're seeking a strategic, hospitality-driven Managing Director to lead our West Coast operations! Based in California, this leadership role will oversee business performance, operations, and team development across multiple markets, including Portland and Seattle.

This opportunity is ideal for an experienced business leader who thrives on driving growth, developing high-performing teams, building meaningful industry partnerships, and delivering exceptional client experiences across multiple markets.

About the Job

As a Managing Director at Access, you'll lead the overall strategy, financial performance, and operations of your assigned markets, driving revenue growth, profitability, and long-term business success.

Based in California, you'll provide strategic leadership and oversight for Portland and Seattle, ensuring alignment across markets while supporting their unique business needs and growth opportunities.

Working closely with Executive Leadership and Corporate teams, you'll oversee Sales, Events, and Creative leadership, strengthen client and industry relationships, and translate companywide strategies into measurable results.

You'll foster a collaborative, accountable culture while ensuring exceptional service, operational excellence, and consistent performance across the markets you support.

What You'll Be Doing

• Lead territory strategy and business performance, developing and executing annual business plans aligned with companywide objectives.

• Own full profit and loss (P&L) accountability, including revenue, gross profit, net income, budgeting, forecasting, and resource allocation.

• Lead, coach, and develop department Directors across Sales, Events, and Creative, fostering a high-performing and accountable leadership team.

• Establish clear performance expectations, monitor key performance indicators (KPIs), and drive individual and departmental results.

• Identify and execute business development strategies that expand market share, strengthen competitive positioning, and support long-term growth.

• Build and maintain strategic relationships with clients, hotel partners, venues, suppliers, and industry leaders.

• Represent Access within the hospitality community through networking, industry events, and strategic partnerships.

• Partner with Executive Leadership to translate organizational priorities into territory-level strategies and operational initiatives.

• Ensure alignment across Sales, Events, and Creative teams to deliver exceptional client experiences and achieve business goals.

• Oversee key client and vendor contract strategies, negotiations, and risk management practices to protect profitability and support business objectives.

• Collaborate with Corporate teams and fellow Managing Directors to share best practices, strengthen processes, and support companywide initiatives.

• Drive operational excellence through effective reporting, technology adoption, process improvements, and consistent execution of Access standards.

• Consistently embody and reinforce Access Values: Imagine First, Demand Integrity, Embody Excellence, Always Collaborate, Service Obsession.

About You

We know there's no one in the world like you, and we know you have a lot to offer your next team! Below are a few qualifications we're looking for, but don't let them deter you from applying. At Access, we value diverse backgrounds, experiences, and perspectives because they help us create the most exceptional experiences.

Nice-to-haves:

• 10+ years of experience in destination management, hospitality, events, or a related industry.

• 5+ years of senior leadership experience with responsibility for business operations and financial performance.

• Demonstrated experience managing profit and loss (P&L), budgets, forecasting, and revenue growth.

• Proven ability to lead and develop department leaders and high-performing teams.

• Strong understanding of sales strategy, operational excellence, and business development.

• Established relationships within the hospitality, events, or destination management industry.

• Strong financial acumen, strategic decision-making, and problem-solving skills.

• Exceptional communication, negotiation, and relationship-building abilities.

• A collaborative, results-driven leadership style with the ability to balance long-term strategy and day-to-day business needs.

Why Access?

We’re a women-owned, award-winning destination management company with teams in cities coast to coast. For 50+ years, we’ve been producing high-impact events and experiences for global brands—and we’re just getting started.

CULTURE & EXTRAS

• Certified as a Great Place to Work – 3 years in a row and counting!

• 50+ years in the industry!

• Women-owned and women-led

• Fun, creative, and supportive culture

• Focus on recognition and employee value – including annual and quarterly awards

• Paid day off to serve your local community

• Annual all-company retreat to connect, learn, and have fun together

• Annual qualifier-based incentive trip for top performers (certain departments eligible)

• Regional team outings

• Monthly companywide meetings to connect, learn, and celebrate wins

• Paid Sabbatical leave after 7 years of service!

COMPENSATION

• Highly competitive total compensation, including strong base salary and quarterly bonuses

• Very strong performance-based quarterly commission plans

• 401k with company match (eligible after 1 year – up to 4% of salary matched, vested immediately

• Monthly cell phone stipend

WORK LIFE BALANCE

• Work from home opportunities and flexibility (including full home office setup)

• Flexible schedule opportunities

• Generous PTO

• Sick days

• 9 full holidays

• 5 half days off prior to holidays to unplug early

• 2 floating holidays off to be used on holidays of your choice

• ½ day Fridays in July & August (based on achievement of goals)

HEALTH, WELLNESS, AND FAMILY

• Extensive menu of health plans to choose from

• Paid parental leave

• Pet insurance program

• Employee Assistance Plan (EAP)

PROFESSIONAL DEVELOPMENT

• Mentorship program

• “Masterclasses” in industry/department-specific topics

• State-of-the-art technology platforms and tools – including training

• Annual and monthly meeting content that focuses on professional development

Ready to ACCESS your next big opportunity? Apply today!

Access is committed to building a diverse and inclusive team. We are a proud Equal Opportunity Employer and prohibit discrimination based on race, color, religion, sex (including gender identity, sexual orientation, and pregnancy), national origin, age, disability, or genetic information. We will ensure that individuals with disabilities are provided reasonable accommodation to participate in the application or interview process. If you need assistance or an accommodation due to a disability, you may contact us at [email protected].