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Job Description

Job Description Summary: Manager, V&A Transformation Initiatives

Join Amgen’s Mission of Serving Patients

At Amgen, if you feel like you’re part of something bigger, it’s because you are. Our shared mission—to serve patients living with serious illnesses—drives all that we do.

Since 1980, we’ve helped pioneer the world of biotech in our fight against the world’s toughest diseases. With our focus on four therapeutic areas –Oncology, Inflammation, General Medicine, and Rare Disease– we reach millions of patients each year. As a member of the Amgen team, you’ll help make a lasting impact on the lives of patients as we research, manufacture, and deliver innovative medicines to help people live longer, fuller happier lives.

Our award-winning culture is collaborative, innovative, and science based. If you have a passion for challenges and the opportunities that lay within them, you’ll thrive as part of the Amgen team. Join us and transform the lives of patients while transforming your career.

What You Will Do

As Manager – V&A Transformation Initiatives, you will be at the forefront of solving the US Value & Access team’s biggest challenges using cutting edge technology. The AIN Transformation team will be viewed as an “innovation engine”, constantly testing and refining analytics solutions to address customer needs and opportunities alongside business partners. 

In your role as a manager, you’ll be expected to combine a deep understanding of access data and analytics with experience in developing and deploying advanced machine learning, operational research, semantic analysis, and statistical methods to uncover structure in large data sets. Together with 2-4 associates you lead, you will be responsible for building and testing solutions for targeted business challenges. This will include application of advanced machine learning, operational research, semantic analysis, and statistical methods to uncover structure in large data sets.

The ideal candidate for this position will understand the business challenges that US Value & Access teams face and will have with a track record of success in applying that knowledge to build, deploy, and refine high impact advanced analytics tools.

This role will report to the Senior Manager, V&A Transformation Initiatives and will work in close collaboration with leaders of the Strategy & Innovation Team in the United States Access Analytics & Insights organization in India.

Roles & Responsibilities:  

• Accountable to drive full lifecycle of data science projects delivery and ability to guide data scientists in shaping the developing the solution and act as a subject matter expert in solving development and commercial questions
• Assume the role of business owner and manage the Proprietary AI engine built to optimize Copay
• Ensure models are trained with the latest data and meet the SLA expectations 
• Manage AI tool’s road map, working with a global cross functional team  
• Work in technical teams in development, deployment, and application of applied analytics, predictive analytics, and prescriptive analytics.
• Utilize technical skills such as hypothesis testing, machine learning and retrieval processes to apply statistical and data mining techniques to identify trends, create figures, and analyze other relevant information.
• Perform exploratory and targeted data analyses using descriptive statistics and other methods.
• Model/analytics experiment and development pipeline leveraging MLOps.
• Oversee efforts of 2-4 associates, including setting performance standards, managing their staffing, and monitoring performance
• Collaborate with technical teams to translate the business needs into technical specifications, particularly focusing on AI-driven automation and insights.
• Develop and integrate custom applications, intelligent dashboards, and automated workflows that incorporate AI capabilities to enhance decision-making and efficiency.

What We Expect of You

We are all different, yet we all use our unique contributions to serve patients.

Basic Qualifications:

• Master’s degree in computer science, statistics or STEM majors with a minimum of 6 years of Information Systems experience OR 
• Bachelor’s degree in computer science, statistics or STEM majors with a minimum of 8 years of Information Systems experience.
• Foundational understanding of US pharmaceutical ecosystem and Patient support services offerings and other standard data sets including claims, prescription, EMR
• Experience with one or more analytic software tools or languages like R and Python
• Strong foundation in machine learning algorithms and techniques
• Experience in statistical techniques and hypothesis testing, experience with regression analysis, clustering and classification

Preferred Qualifications:

• Experience in MLOps practices and tools (e.g., MLflow, Kubeflow, Airflow); Experience in DevOps tools (e.g., Docker, Kubernetes, CI/CD) 
• Proficiency in Python and relevant ML libraries (e.g., TensorFlow, PyTorch, Scikit-learn) 
• Outstanding analytical and problem-solving skills; Ability to learn quickly; Excellent communication and interpersonal skills 
• Experience with data engineering and pipeline development 
• Knowledge of NLP techniques for text analysis and sentiment analysis 
• Experience in analyzing time-series data for forecasting and trend analysis 
• Experience with AWS, Azure, or Google Cloud 
• Experience with Databricks platform for data analytics and MLOps 

Professional Certifications

• Any AWS Developer certification (preferred) 
• Any Python and ML certification (preferred) 

Soft Skills: 

• Initiative to explore alternate technology and approaches to solving problems. 
• Skilled in breaking down problems, documenting problem statements, and estimating efforts. 
• Excellent analytical and troubleshooting skills. 
• Strong verbal and written communication skills 
• Ability to work effectively with global, virtual teams 
• High degree of initiative and self-motivation. 
• Ability to manage multiple priorities successfully.  
• Team-oriented, with a focus on achieving team goals 

What you can expect of us

As we work to develop treatments that take care of others, we also work to care for your professional and personal growth and well-being. From our competitive benefits to our collaborative culture, we’ll support your journey every step of the way.

In addition to the base salary, Amgen offers competitive and comprehensive Total Rewards Plans that are aligned with local industry standards.