When you join the team at Unum, you become part of an organization committed to helping you thrive.

Here, we work to provide the employee benefits and service solutions that enable employees at our client companies to thrive throughout life’s moments. And this starts with ensuring that every one of our team members enjoys opportunities to succeed both professionally and personally. To enable this, we provide: 

• Award-winning culture 

• Inclusion and diversity as a priority 

• Performance Based Incentive Plans

• Competitive benefits package that includes: Health, Vision, Dental, Short & Long-Term Disability 

• Generous PTO (including paid time to volunteer!) 

• Up to 9.5% 401(k) employer contribution 

• Mental health support 

• Career advancement opportunities 

• Student loan repayment options 

• Tuition reimbursement

• Flexible work environments 

*All the benefits listed above are subject to the terms of their individual Plans.

And that’s just the beginning…  

With 10,000 employees helping more than 39 million people worldwide, every role at Unum is meaningful and impacts the lives of our customers. Whether you’re directly supporting a growing family, or developing online tools to help navigate a difficult loss, customers are counting on the combined talents of our entire team. Help us help others, and join Team Unum today! 

General Summary:

Corporate Strategy is seeking a Manager, Unum Labs.  Manager, Unum Labs plays a key role in advancing enterprise innovation by helping turn promising ideas into measurable business outcomes. In this position, you will support the design, launch, and execution of pilots and proof-of-concepts that explore new products, technologies, partnerships, and business improvements. Working collaboratively with teams across the organization and external partners, you will drive pilot execution, track performance, generate insights, and translate learnings into actionable recommendations that inform investment, scaling, pivot, or sunset decisions. This role is ideal for a strategic, analytical, and execution-focused professional who thrives in a collaborative environment and is passionate about creating better experiences for customers, employees, and the business.

Job Description

Principal Duties and Responsibilities

• Coordinate with internal teams (e.g., Operations, Sales, Compliance, Legal, Underwriting, Billing, Procurement) and external partners to onboard partners and advance pilot work
• Analyze pilot performance data and synthesize insights to help inform pilot roadmap direction
• Develop recommendations for scale, pivot, or sunset decisions, and contribute to the development of scaling plans
• Support the innovation portfolio, prioritizing initiatives based on strategic alignment, feasibility, and potential impact
• In partnership with the Director, provide guidance, mentorship, and performance oversight to assigned pilots and POCs
• Support pilot planning and execution, including tracking engagement metrics, adoption rates, and operational readiness
• Partner with technology teams to integrate emerging technologies (e.g., AI, automation, digital platforms) into pilot solutions
• Support workshops, ideation sessions, and co‑creation activities to generate actionable concepts
• Deliver validated concepts and learnings to the internal business or market as defined by the pilot scope

Job Specifications

• Bachelor’s Degree required
• 7+ years of experience in innovation, product, strategy, venture incubation, or related domains, or equivalent experience
• Experience working cross‑functionally with business, technology, and operational teams
• Strong analytical and insight‑synthesis capabilities
• Solid understanding of experimentation, pilot execution, and innovation delivery models
• Ability to manage multiple initiatives with competing priorities
• Strong written and verbal communication skills
• Proven ability to execute effectively in ambiguous environments
• Collaborative mindset with strong stakeholder‑management skills
• Comfort working hands‑on with data, metrics, and dashboards
• Travel requirements vary based on active project needs; estimated travel is 5–10%.

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~IN1

Unum and Colonial Life are part of Unum Group, a Fortune 500 company and leading provider of employee benefits to companies worldwide. Headquartered in Chattanooga, TN, with international offices in Ireland, Poland and the UK, Unum also has significant operations in Portland, ME, and Baton Rouge, LA - plus over 35 US field offices. Colonial Life is headquartered in Columbia, SC, with over 40 field offices nationwide.

Unum is an equal opportunity employer, considering all qualified applicants and employees for hiring, placement, and advancement, without regard to a person's race, color, religion, national origin, age, genetic information, military status, gender, sexual orientation, gender identity or expression, disability, or protected veteran status.

The base salary range for applicants for this position is listed below. Unless actual salary is indicated above in the job description, actual pay will be based on skill, geographical location and experience.

Additionally, Unum offers a portfolio of benefits and rewards that are competitive and comprehensive including healthcare benefits (health, vision, dental), insurance benefits (short & long-term disability), performance-based incentive plans, paid time off, and a 401(k) retirement plan with an employer match up to 5% and an additional 4.5% contribution whether you contribute to the plan or not.  All benefits are subject to the terms and conditions of individual Plans.

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